Tech-Savvy Retail Sales Pro — Uncapped Commission

Comcast; Shreveport (LA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision coverage

401K with 6% matching

Tuition reimbursement up to $8,000

Paid Time Off

Job summary

Comcast is seeking a store associate in the United States to engage customers with enthusiasm, demonstrate products, and provide outstanding service. You’ll help customers understand account options, answer questions, and promote Comcast/Xfinity offerings in a fast-paced retail setting.

The role requires a high school diploma, flexibility to work evenings/weekends/holidays, and the ability to lift boxes while maintaining a welcoming store environment.

Qualifications

• High School Diploma or equivalent
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer Focus

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Resilience

Communication

Critical Thinking

Problem Solving

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a store associate in the United States to engage customers with enthusiasm, demonstrate products, and provide outstanding service. You’ll help customers understand account options, answer questions, and promote Comcast/Xfinity offerings in a fast-paced retail setting.

The role requires a high school diploma, flexibility to work evenings/weekends/holidays, and the ability to lift boxes while maintaining a welcoming store environment.