Tech-Savvy Retail Sales Pro (Uncapped Commission)

Comcast; Springfield (IL); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Day-One benefits

401K with match

Paid parental leave

Tuition reimbursement

Paid time off

Job summary

Comcast is seeking a capable retail associate in Springfield to engage customers, demonstrate product features, and deliver outstanding service. You will help shoppers interpret statements, process payments, and answer questions about services while promoting Comcast/Xfinity offerings.

The role emphasizes product knowledge, a team-oriented environment, and adherence to store policies. High school diploma and flexible hours are required, with opportunities for growth and comprehensive benefits.

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Critical Thinking

Problem Solving

Resilience

Professional Integrity

Education

High School Diploma

Job description

Comcast is seeking a capable retail associate in Springfield to engage customers, demonstrate product features, and deliver outstanding service. You will help shoppers interpret statements, process payments, and answer questions about services while promoting Comcast/Xfinity offerings.

The role emphasizes product knowledge, a team-oriented environment, and adherence to store policies. High school diploma and flexible hours are required, with opportunities for growth and comprehensive benefits.