Tech-Savvy Retail Sales Technician

Asurion; Mokena (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Employee discounts

Job summary

Asurion in Mokena, IL seeks a Retail Sales Technician to welcome customers, explain tech solutions, and drive sales using Serve, Solve, Sell. Training is provided to help you become a tech-savvy team member while delivering friendly, human-centric service in a fast-paced store environment.

You will contribute to a positive customer experience, work toward sales goals, and support the store with practical tech tasks. This role blends retail and tech in a dynamic team setting.

Qualifications

• 1 year of customer service or retail sales experience.
• Able to connect with customers and make them feel heard and valued.
• Willingness to learn about electronics and tech repair basics.
• Able to work retail store hours and multitask effectively.

Responsibilities

• Welcome customers at the store entrance and provide human-centric service.
• Use communication skills to enhance the customer experience and upsell Asurion products & services.
• Work toward achievable sales goals and support the store team.
• Assist with diagnostics, troubleshooting, and basic repair tasks as needed.
• Collaborate with the store team to meet business needs and maintain a great shopper experience.

Skills

Customer service

Retail sales

Customer connection

Multitasking

Job description

Asurion in Mokena, IL seeks a Retail Sales Technician to welcome customers, explain tech solutions, and drive sales using Serve, Solve, Sell. Training is provided to help you become a tech-savvy team member while delivering friendly, human-centric service in a fast-paced store environment.

You will contribute to a positive customer experience, work toward sales goals, and support the store with practical tech tasks. This role blends retail and tech in a dynamic team setting.