Tech-Savvy Retail Sales Consultant | Commission Eligible

Comcast Technology Solutions; Denver (CO); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Day-One benefits

Medical, Dental, Vision

401K with matching

Tuition reimbursement

Paid Time Off

Discount tickets to Universal Resorts

Job summary

Comcast Technology Solutions is seeking a customer-focused Retail Sales Associate to engage shoppers, demonstrate product features, and promote Comcast/Xfinity services in-store. You will meet or exceed sales targets while delivering outstanding service, assist customers with account questions and changes, and maintain a clean, professional store environment.

Flexibility for evenings, weekends, and holidays is required.

Qualifications

• High School Diploma or equivalent
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Technology Solutions is seeking a customer-focused Retail Sales Associate to engage shoppers, demonstrate product features, and promote Comcast/Xfinity services in-store. You will meet or exceed sales targets while delivering outstanding service, assist customers with account questions and changes, and maintain a clean, professional store environment.

Flexibility for evenings, weekends, and holidays is required.