Tech-Savvy IT Services Customer Support Specialist

Concentrix; Rhodhiss (NC); On-site; USD 36,000 - 42,000; Full time

Job summary

Concentrix, a leader in global business services, is seeking a Customer Service Representative to support our Information Technology services. You will handle customer inquiries, resolve issues, and ensure a seamless experience aligned with our technology solutions.

The ideal candidate is a problem solver and a clear communicator who is tech‑savvy and customer‑focused, thriving in a fast-paced environment. This full‑time role is based in North Carolina and offers opportunities to grow within a

Qualifications

• Problem solver and communicator with tech-savvy skills.
• Customer service experience is a plus.

Responsibilities

• Handle customer inquiries and resolve issues to ensure a seamless experience.
• Assist customers in navigating IT-related services and solutions.

Skills

Problem solving

Communication

Tech-savvy

Job description

Concentrix, a leader in global business services, is seeking a Customer Service Representative to support our Information Technology services. You will handle customer inquiries, resolve issues, and ensure a seamless experience aligned with our technology solutions.

The ideal candidate is a problem solver and a clear communicator who is tech‑savvy and customer‑focused, thriving in a fast-paced environment. This full‑time role is based in North Carolina and offers opportunities to grow within a