Tech-Savvy Client Experience Banker

JPMorganChase; Scotch Plains (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

Chase is hiring an Associate Banker to represent our brand with hospitality, delivering superior client experiences and using the latest financial technology. You will build trusted client relationships, share product knowledge, and guide clients to our team of experts to help reach their financial goals.

In this role you will greet clients, handle transactions, open accounts, and educate on Chase Mobile App and online tools, while complying with all regulatory requirements.

Qualifications

• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to resolve client issues with attention to detail.
• Ability to work with a team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies.
• Educate clients on Chase technology and self-service options.
• Build relationships by listening, asking questions, and sharing solutions.
• Perform branch operations and adhere to bank policies.

Skills

Client service

Relationship building

Communication

Empathy

Teamwork

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

Chase is hiring an Associate Banker to represent our brand with hospitality, delivering superior client experiences and using the latest financial technology. You will build trusted client relationships, share product knowledge, and guide clients to our team of experts to help reach their financial goals.

In this role you will greet clients, handle transactions, open accounts, and educate on Chase Mobile App and online tools, while complying with all regulatory requirements.