Tech-Savvy Bank Teller: Customer Service & Transactions

Banco Santander SA; Taylors Mills (NJ); Vor Ort; USD 30.000 - 47.000; Vollzeit

Zusammenfassung

Santander is hiring a Full Time Teller at the Yorktowne Branch in Manalapan, NJ. This role supports daily banking needs, processes transactions, and helps customers with financial solutions while emphasizing accuracy and customer focus.

Base pay ranges from $30,000 to $47,000 annually, with potential growth through performance. Weekend/evening hours may be required; digital tools are used to promote self-service options and efficient service.

Qualifikationen

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understands accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Aufgaben

• Provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and elevate complex issues for timely resolution.
• Welcome customers, minimize wait times, and assist with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area to create a welcoming environment.
• Responsibilities may extend to nearby branches as needed.

Kenntnisse

Customer service

Cash handling

Digital tools

Attention to detail

Communication

Multi-tasking

Policy adherence

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Santander is hiring a Full Time Teller at the Yorktowne Branch in Manalapan, NJ. This role supports daily banking needs, processes transactions, and helps customers with financial solutions while emphasizing accuracy and customer focus.

Base pay ranges from $30,000 to $47,000 annually, with potential growth through performance. Weekend/evening hours may be required; digital tools are used to promote self-service options and efficient service.