Customer-Centric Teller: Cash, Service & Solutions

Santander; Manalapan Township (NJ); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander in Manalapan, NJ is seeking a Full-Time Teller for the Yorktowne Branch. The role focuses on delivering exceptional service, handling deposits, withdrawals, and transfers, and maintaining accurate cash drawers.

You will follow policies, assist customers with digital tools, and support audits and branch operations. The position requires a high school diploma or GED, at least 6 months of cash handling and customer service experience, and willingness to work weekends/evenings.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

Responsibilities

• Provide an elevated level of customer service by welcoming customers and assisting with banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Engage customers and educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area and a welcoming environment.
• Responsibilities may extend to supporting nearby branch locations.

Skills

Cash Handling

Customer Service

Digital Tools

Attention to Detail

Communication

Math Skills

Multi-tasking

Education

High school diploma or GED

Job description

Santander in Manalapan, NJ is seeking a Full-Time Teller for the Yorktowne Branch. The role focuses on delivering exceptional service, handling deposits, withdrawals, and transfers, and maintaining accurate cash drawers.

You will follow policies, assist customers with digital tools, and support audits and branch operations. The position requires a high school diploma or GED, at least 6 months of cash handling and customer service experience, and willingness to work weekends/evenings.