Customer-Centric Teller — Tech-Driven Banking

Banco Santander (Brasil); Whiting (IN); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander is seeking a Full Time Teller in Whiting, NJ to assist customers with deposits, withdrawals, and transfers while delivering exceptional service. You will process transactions, manage cash drawers, and uphold strong risk controls in a fast-paced branch setting.

The role requires a high school diploma and 6+ months of cash handling and customer service experience; familiarity with Microsoft Office and digital tools is a plus. Weekend/evening availability is expected.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Attention to detail and accuracy.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Engage customers and educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and welcoming environment.
• Responsibilities may extend to supporting nearby branch locations.

Skills

Cash handling

Customer service

Attention to detail

Digital tools proficiency

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is seeking a Full Time Teller in Whiting, NJ to assist customers with deposits, withdrawals, and transfers while delivering exceptional service. You will process transactions, manage cash drawers, and uphold strong risk controls in a fast-paced branch setting.

The role requires a high school diploma and 6+ months of cash handling and customer service experience; familiarity with Microsoft Office and digital tools is a plus. Weekend/evening availability is expected.