Tech Sales Engineer – Performance ECU & Tuning

TelAdvisor Group; Lexington (KY); Presencial; USD 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision Insurance - Day

Paid Time Off

401(k) Match - Immediate Vesting

Paid Holidays

Paid Parental Leave

Shift Differential Pay

Tuition Reimbursement

Life Insurance - Company Paid

Short-Term Disability Insurance - Co.

Referral Bonuses

Descripción de la vacante

Race Winning Brands (Haltech) in Lexington, KY seeks a Tech Sales specialist to support the full Haltech product line and provide technical guidance to dealers and customers. You will manage inquiries from phone, email, and web-store orders, and engage wholesale accounts with outbound check-ins to drive satisfaction and revenue growth.

Ideal candidates bring ERP experience, a passion for performance cars, and strong communication skills.

Formación

• Associate's degree or equivalent from two-year college or technical school, or equivalent combination of education and work experience preferred.
• 6 months to 1-year related experience and/or training.
• Solid sales skills required.
• Proficient in Microsoft Office, database applications, and contact management software.
• NetSuite or comparable ERP systems.
• Aftermarket engine management installation.
• Aftermarket engine management tuning.
• Electronic systems troubleshooting.
• Passion for performance cars and electronic technology products.
• Working knowledge of aftermarket engine management systems and EFI systems.
• Excellent written and verbal communication skills.
• Attention to detail.
• High level of computer literacy.
• Strong self-management skills with the ability to work unsupervised and adhere to tight deadlines.
• Excellent drive and initiative, proactive desire to learn and grow within the company.

Responsabilidades

• Provide technical and sales support to dealers and customers.
• Establish new accounts according to the Sales Manager's guidelines.
• Follow up on sales leads and make cold calls to potential customers.
• Receive customer calls and provide product specifications, technical information, and pricing to achieve sales and revenue goals.
• Establish and maintain industry contacts that lead to sales opportunities and revenue generation.
• Research and develop potential customers.
• Enter customer orders in ERP software using designated order entry practices.
• Provide problem resolution and troubleshooting expertise to customers.
• Taking responsibility for and making every effort to meet customers’ needs and resolve their product problems.
• Generate customer correspondence.
• Research and complete descriptive customer RMAs.
• Return messages, e-mails, and voice mails in a timely manner.
• Attend race events and trade shows as determined by management.
• Maintain an up-to-date understanding of industry trends and technical developments that affect our target market.
• Promote new, innovative products to existing customers.
• Work closely and effectively with Engineering/R&D, Operations, and other Sales staff to identify future customer needs.
• Determine and communicate customer satisfaction to Sales Manager.
• Communicate openly, honestly, and constructively using TQ (Total Quality) practices.
• Perform other duties that may be assigned.

Conocimientos

Solid sales skills

Customer service

Communication skills

Self-management

Attention to detail

Problem solving

Educación

Associate's degree or equivalent

Herramientas

NetSuite

ERP systems

Microsoft Office

Contact management software

Descripción del empleo

Race Winning Brands (Haltech) in Lexington, KY seeks a Tech Sales specialist to support the full Haltech product line and provide technical guidance to dealers and customers. You will manage inquiries from phone, email, and web-store orders, and engage wholesale accounts with outbound check-ins to drive satisfaction and revenue growth.

Ideal candidates bring ERP experience, a passion for performance cars, and strong communication skills.