Tech Risk and Controls Lead - Infrastructure Platforms

JPMorgan Chase & Co.; Plano (TX); On-site; USD 140,000 - 200,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Tech Risk & Controls Lead within the Infrastructure Platforms to drive risk identification and mitigation, aligning with regulatory and firm standards.

You will partner with Product Owners, Business Control Managers, and Regulators to report technology risk posture and enable effective governance. Lead with advanced risk management principles, guide a diverse team, and promote AI-assisted control testing while ensuring auditability and security alignment across the

Qualifications

• 5+ years in technology risk management or cybersecurity with regulatory focus.
• Experience using enterprise AI capabilities with validation and data sensitivity awareness.
• Ability to review AI-assisted risk summaries and ensure auditability.
• Familiarity with risk management frameworks and financial regulations.
• Knowledge of data security, risk reporting, and governance.
• Ability to influence executive-level decisions.
• Experience with cloud services (AWS), databases, AI/ML.

Responsibilities

• Identify, quantify, and manage technology risk with root-cause analysis.
• Use AI capabilities to accelerate risk evidence and executive reporting.
• Validate remediation and closure readiness; verify effectiveness of fixes.
• Build relationships with technologists, assessment teams, and data officers.
• Govern controls, policies, and issue management; provide senior insights.
• Review issue lifecycles to ensure accuracy and completeness.
• Support risk reduction and escalate remaining gaps with compensating controls.
• Manage CORE framework risk assessment mapping and approvals.
• Coordinate with Audit and regulators; respond to RFIs with leadership.
• Monitor control effectiveness and propose enhancements.
• Promote AI-assisted, reusable control testing with human oversight.

Skills

Tech risk management

Cybersecurity

Regulatory compliance

AI validation

Data sensitivity

Stakeholder collaboration

Tools

AWS

Databases

AI/ML

Infrastructure Platforms

Job description

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As a Tech Risk & Controls Lead within the Infrastructure Platforms, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
• Uses enterprise-authorized AI capabilities within the work environment to accelerate synthesis of risk/control evidence and draft executive-ready reporting, validating outputs and handling data according to sensitivity and security requirements
• Independently validate issue remediation and closure readiness, testing action plan evidence to confirm root causes are resolved and fixes will last
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work
• Perform quality reviews of issue lifecycle documents (issue creation, extensions, and action plan closures) to confirm root causes are clear, severity is accurate, and narratives are complete
• Support risk reduction assessments and escalations by assessing residual risk and recommending compensating controls or extended remediation where gaps remain
• Manage the Risk Assessment structure within the CORE framework, ensuring accurate mapping and monitoring of processes, risks, controls, and mitigation activities to validate remediation through evidence-based Action Plan reviews and approve risk acceptances/exceptions
• Coordinate risk activities with Audit, 2nd/3rd Line of Defense, and regulatory stakeholders and lead responses to RFIs and audit requests to present to executive-level leadership for insights on risk posture, audit readiness, and technology controls
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance
• Promotes reuse-first, AI-assisted approaches to streamline recurring control testing and issue/action-plan management routines, ensuring human review and alignment to auditability and regulatory expectations

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technology risk management, cybersecurity, or a related field, with a focus on regulatory compliance and risk mitigation
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technology risk and controls workflows with strong validation habits and awareness of data sensitivity
• Ability to review and validate AI-assisted risk summaries and recommendations before use, escalating when uncertain and ensuring outcomes align to security, auditability, and regulatory expectations
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives
• Experience with cloud services (i.e. AWS), Databases, AI/ML and Infrastructure Platforms

Preferred qualifications, capabilities, and skills

• CISA, CISM, CRISC, CISSP, or similar industry-recognized risk/audit certifications
• Prior Internal Audit, regulatory examination, or external audit experience, especially in issue validation, closure testing, or control assessments
• Experience writing test procedures, acceptance criteria, or QA/QC review standards

• Data analysis skills to support data-driven testing and reporting