AI Tech Risk and Controls Lead

Testing Site - JPMC; Columbus (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Testing Site - JPMC is seeking an AI Tech Risk & Controls Lead to drive risk reduction across CFP Infrastructure Platforms. You will guide control design, partner with product and data teams, and ensure regulatory alignment while advancing risk analytics.

You will lead cross-functional teams to monitor, report, and improve technology risk posture, leveraging expertise in AI/ML, ITSM, and governance to protect critical production applications and services.

Qualifications

• 5+ years of technology risk management experience.
• Knowledge of AI/ML engineering principles.
• Familiarity with risk management frameworks and regulatory requirements.
• Proficiency in data security, risk assessment & reporting.
• Ability to influence executive-level decisions and translate tech insights into business strategies.

Responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk with strong root-cause analysis and remediation guidance.
• Develop and maintain relationships with technologists, assessment teams, data officers, and governance stakeholders to enable cross-functional progress.
• Execute governance and reporting of controls, policies, issues, and metrics to inform senior management.
• Monitor control effectiveness, identify gaps, and propose enhancements to strengthen risk posture and compliance.
• Prepare regular governance materials on the control environment state.
• Investigate metrics, triggers, and alerts indicating potential control issues and respond.
• Review standards against regulatory requirements and industry best practices.
• Collaborate with bank stakeholders to support technology risk management processes across units.

Skills

Tech risk management

Information security

AI/ML principles

Regulatory requirements

Data analysis

Stakeholder communication

Governance & reporting

Process improvement

Project management

Executive influence

Tools

ServiceNow

JIRA

Confluence

Alteryx

Tableau

Job description

Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.

As an Artificial Intelligence (AI) Tech Risk & Controls Lead inthe CFP Infrastructure Platforms team, you will be responsible for identifying and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls operate effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including product owners, business control managers, and regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions in a dynamic and evolving risk landscape.

You will build strong working relationships with application owners, operations teams, clients, and business partners to deliver end-to-end infrastructure services related to the management of Technology Group Owners’ (TGO) production applications, services, products, business functions, and staff. The Tech Risk & Controls Lead will work across multiple levels within the organization to identify, socialize, and mitigate technology-related risks. You should possess knowledge of architectural solutions, AI engineering, service delivery, and a high-level understanding of product and service level component failure impact.

Job responsibilities

• Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
• Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessment teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
• Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
• Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
• Prepare regular governance reporting materials on the state of the control environment.
• Investigate and respond to metrics, triggers, and alerts which may indicate a potential control issue.
• Review standards and controls against regulatory requirements and industry practices.
• Partner with stakeholders from across the bank to assist in their execution of various technology risk management processes.

Required qualifications, capabilities, and skills

• Formal training or certification on tech risk and controls concepts and 5+ years applied experience.
• 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation.
• Knowledge and demonstrated capabilities to deeply understand AI/ML technical engineering principles.
• Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements.
• Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies.
• Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives.
• Data Analytics Skills using Excel and other data analysis tools.
• Creates and promotes a culture of continuous process improvement with a risk and controls mindset.
• Attested track record of working to deadlines, delivering results, with accountability and responsibility for independent workload.
• Relationship building and networking across firm's functions and geographies to expand influence, knowledge, and collaboration with senior leadership.

Preferred qualifications, capabilities, and skills

• An understanding of Enterprise Risk Management practices in a technical environment.
• Technical and operational understanding of financial services regulations.
• Proficient in IT Service Management (ITSM) with experience in using ServiceNow.
• Knowledge of technology infrastructure (i.e. Network, Storage, Cloud technology, Compute).
• Ability to manage multiple tasks while maintaining high delivery standards, incorporating risk and controls, and engaging in technical discovery beyond the current implementation.
• CISM, CRISC, CISSP, or similar industry-recognized risk and risk certifications are preferred.
• Familiarity with using JIRA, Confluence, Alteryx, Tableau.