Tech Repair & Sales Specialist — Unlimited Bonuses

Asurion; O’Fallon (MO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Ongoing training

Unlimited monthly bonus potential

Competitive hourly pay & benefits

Career growth opportunities

Comprehensive health & wellness perks

Job summary

Asurion, operator of uBreakiFix stores, is hiring in O’Fallon, MO for a Retail Sales Technician. You will provide technical support and repair services while delivering exceptional customer experiences and driving sales.

The role emphasizes the “serve, solve, and sell” method and opportunities to upsell Asurion products. The position requires at least 1 year in customer service or retail sales, plus 6 months in product service or tech repair, with flexible weekend shifts and a background check.

Qualifications

• 1+ years of customer service/retail sales experience.
• 6+ months of experience with product service support or technology repair.
• Basic knowledge of mobile devices and operating systems.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Passing background check (criminal and drug test).

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers
• Upsell Asurion product and achieve sales goals
• Contribute & support in market, based on needs of the business and store locations
• Efficiently multitask in a dynamic retail environment
• Self-manage and set priorities

Skills

Customer service

Retail sales

Technology repair

Mobile devices

Multitasking

Job description

Asurion, operator of uBreakiFix stores, is hiring in O’Fallon, MO for a Retail Sales Technician. You will provide technical support and repair services while delivering exceptional customer experiences and driving sales.

The role emphasizes the “serve, solve, and sell” method and opportunities to upsell Asurion products. The position requires at least 1 year in customer service or retail sales, plus 6 months in product service or tech repair, with flexible weekend shifts and a background check.