Tech Repair & Field Service Technician

Abacus Corporation; Groveport (OH); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Abacus Corporation is seeking a skilled Technician to diagnose and repair hardware and software across Android, iOS, macOS, and Windows. The role includes field service, in-person and remote customer support, and detailed documentation of repairs.

The ideal candidate will have strong hardware diagnostics, soldering skills, and excellent communication for non-technical users. Great growth opportunities and competitive pay.

Formación

• Proven experience with computer hardware diagnostics, desktop computer repair, and consumer electronics repair.
• Strong knowledge of operating systems including Android, iOS, macOS, Windows; familiarity with software troubleshooting techniques.
• Skilled in using hand tools and electrical soldering for hardware repairs; experience with soldering is preferred.
• Ability to troubleshoot mobile devices such as smartphones and tablets effectively.
• Excellent customer service skills with the ability to communicate technical information clearly to non-technical users.
• Familiarity with printer and copier repair as well as general equipment maintenance.
• Strong analysis skills for diagnosing complex technical issues quickly and accurately.

Responsabilidades

• Perform hardware diagnostics and repairs on desktop computers, laptops, mobile devices, printers, copiers, and other consumer electronics
• Conduct software troubleshooting across various operating systems including Android, iOS, macOS, and Windows
• Utilize hand tools and electrical soldering techniques for hardware maintenance and equipment repair
• Support mobile device repairs such as smartphone troubleshooting and mobile phone repair services
• Diagnose issues related to computer hardware and peripherals; perform component replacements as needed
• Provide technical troubleshooting support for operating system issues and software malfunctions
• Assist customers with technical support inquiries both in-person and remotely
• Conduct field service visits for equipment repair and maintenance at client locations
• Use analysis skills to identify root causes of technical problems efficiently
• Maintain detailed documentation of repairs, diagnostics, and customer interactions
• Support retail sales by advising customers on consumer electronics products when necessary

Conocimientos

Hardware diagnostics

Desktop repair

Mobile device troubleshooting

OS troubleshooting (Android, iOS, macO

Customer service

Field service support

Technical communication

Herramientas

Soldering equipment

Hand tools

Diagnostic devices

Descripción del empleo

Abacus Corporation is seeking a skilled Technician to diagnose and repair hardware and software across Android, iOS, macOS, and Windows. The role includes field service, in-person and remote customer support, and detailed documentation of repairs.

The ideal candidate will have strong hardware diagnostics, soldering skills, and excellent communication for non-technical users. Great growth opportunities and competitive pay.