Laptop/MacBook Repair Engineer

Good Zone Service LLC.; New York (NY); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Good Zone Service LLC is seeking a Computer Technician in New York to diagnose and repair computer hardware and software, set up equipment, and support employees to maintain an up-to-date network.

The role includes diagnosing issues, replacing laptop components (MacBook/Windows), screen replacements for iPhone/iPad/Surface, motherboard repairs/soldering, and OS reinstall/data recovery. Strong communication and meticulous attention to detail are essential.

Formación

• Strong knowledge of computer hardware and software.
• Experience with diagnostic tools and troubleshooting techniques.
• Ability to read and understand technical manuals and documentation.
• Excellent problem-solving skills.
• Effective communication skills to provide technical support to non-technical users.
• Attention to detail and ability to follow instructions.
• Ability to work independently or as part of a team.

Responsabilidades

• Resolve computer-related issues.
• Conduct diagnostic testing on computer systems.
• Read and comprehend computer manuals and technical documentation.
• Proficient in replacing components on MacBook and Windows laptops.
• Skilled in replacing screens for iPhone, iPad, and Microsoft Surface devices.
• Proficient in repairing and soldering motherboards with component-level replacements.
• Competent in reinstalling operating systems and recovering files.

Conocimientos

Computer hardware

Computer software

Diagnostic testing

Technical manuals

MacBook/Windows laptop components

Phone/tablet screen replacement

Motherboard soldering

OS reinstall & data recovery

Communication skills

Attention to detail

Independent/team work

Troubleshooting tools

Herramientas

Diagnostic tools

Descripción del empleo

The candidate must be adept at working in a dynamic environment, troubleshooting computer-related issues, setting up and configuring equipment, and collaborating with other IT specialists. As a Computer Technician, you will be responsible for ensuring employee satisfaction with their computer hardware and software, in addition to maintaining the network's up-to-date status.

Job duties:

• Resolve computer-related issues.
• Conduct diagnostic testing on computer systems.
• Read and comprehend computer manuals and technical documentation
• Proficient in replacing components on MacBook and Windows laptops
• Skilled in replacing screens for iPhone, iPad, and Microsoft Surface devices
• Proficient in repairing and soldering motherboards with component-level replacements
• Competent in reinstalling operating systems and recovering files

We EXPECT

• Strong knowledge of computer hardware and software
• Experience with diagnostic tools and troubleshooting techniques
• Ability to read and understand technical manuals and documentation
• Excellent problem-solving skills
• Effective communication skills to provide technical support to non-technical users
• Attention to detail and ability to follow instructions
• Ability to work independently or as part of a team