Tech Records Specialist I: Compliance & Records

IdahoPTV; Coeur d'Alene (ID); On-site; USD 42,000 - 64,000; Full time

Job summary

The Idaho State Police seeks applicants for a Technical Records Specialist 1 in District 1, Coeur d'Alene. The role supports records management, reviews documents, ensures compliance, and maintains manual and computerized systems.

Candidates should have strong data entry skills, ability to interpret regulations, handle public records requests, and provide excellent customer service. A background check and polygraph may be required.

Qualifications

• Monitoring a records system to identify and correct errors.
• Researching a variety of sources to resolve problems.
• Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments.
• Entering and retrieving data using a computerized records system.

Responsibilities

• Provide office support functions requiring an in-depth knowledge of assigned program areas.
• Maintain a physical and electronic Records Management System including data entry, proofreading reports for accuracy ensuring NIBRS compliance, communicating, and reconciling discrepancies.
• Fulfill public records requests and interagency requests for information as required by Idaho Statute, redact records as required, collaborate with law enforcement partners for appropriate responses, and use exemptions appropriately.
• Provide excellent customer service related to Idaho State Police operations, answer incoming phone calls, monitor, and respond to email inquiries from the general public.
• Process records documents including but not limited to court charging documents, incidents, towed and abandoned vehicles.
• Use a variety of Windows based computer programs such as Word and Excel to compile statistical data and reports.
• May be exposed to graphic or disturbing images associated with incidents.
• The incumbent will use some programs on a regular basis that are agency specific and may include Tiburon, Tyler Technologies: Public Safety Solutions, Axon, JustFOIA, E-Impact, ICourt, Luma, SWET, and the Microsoft Office Suite.

Skills

Typing 40 wpm

Database reporting

MS Office Suite

UCR/NIBRS data entry

Cash handling

Tools

Tiburon

Tyler Technologies

JustFOIA

E-Impact

ICourt

Luma

SWET

Microsoft Office

Job description

The Idaho State Police seeks applicants for a Technical Records Specialist 1 in District 1, Coeur d'Alene. The role supports records management, reviews documents, ensures compliance, and maintains manual and computerized systems.

Candidates should have strong data entry skills, ability to interpret regulations, handle public records requests, and provide excellent customer service. A background check and polygraph may be required.