Tech Project Delivery & Governance Analyst

Eastern Bank; Wakefield (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Total Rewards benefits program

Medical, dental, vision, life and long

Retirement package

Tuition reimbursement

Job summary

EASTERN BANK is seeking a Project Management Analyst to support the Technology Project Management team. The role focuses on governance, portfolio reporting, delivery analytics, and process improvement to help teams make informed decisions and deliver results.

The ideal candidate will review project documents, create monthly portfolio reports, onboard and track projects, and participate in special projects as needed. Strong communication and organizational skills are essential.

Qualifications

• 2–4 years of experience supporting project management, technology delivery and/or banking operations/analytics.
• Experience in fast-paced environments with multiple tasks and priorities.
• Experience with project management tools is a plus.
• Knowledge of financial services, risk-based governance, or regulated environments preferred but not required.

Responsibilities

• Reviews project documentation and advises on escalation as needed.
• Creates monthly project portfolio reporting with resource analysis.
• Ensures onboarding and updating of approved projects and resource tracking.
• Leads quality assurance activities including documentation and health tracking.
• Drives efficiency and identifies ways to leverage technology and automate processes.
• Analyzes project demand and plans outcomes, resources and scheduling.
• Participates in special projects to augment staffing for high-priority work.

Tools

MS Project

Jira

Smartsheet

ServiceNow

Job description

EASTERN BANK is seeking a Project Management Analyst to support the Technology Project Management team. The role focuses on governance, portfolio reporting, delivery analytics, and process improvement to help teams make informed decisions and deliver results.

The ideal candidate will review project documents, create monthly portfolio reports, onboard and track projects, and participate in special projects as needed. Strong communication and organizational skills are essential.