Tech & Programs Director - Strategy, Ops & Growth

University of Massachusetts Medical School; Worcester (MA); On-site; USD 120,000 - 180,000; Full time

Job summary

University of Massachusetts Medical School is seeking a Program Director to lead the INDEX program, overseeing technology-focused projects and client services. Responsibilities include strategic planning, revenue development, staff supervision, and financial oversight to meet contracted scopes of work.

The role requires a strong background in technology project leadership, excellent communication, and the ability to manage complex programs in a high-demand environment.

Qualifications

• Bachelor’s degree required in relevant technical discipline.
• 9 years of relevant experience in large-scale technology-related project development and/or delivery.
• Proven administrative and management ability in complex environments.
• Proven ability to communicate and present complex business and technical information.
• Excellent writing, editing, interpersonal and organizational skills.
• Demonstrated ability to cultivate and manage a diverse team and interact with senior leaders.
• Demonstrated ability to prioritize projects and meet deadlines with minimal supervision.

Responsibilities

• Direct and oversee business services, methods and strategies for technological services and revenue targets.
• Direct day-to-day logistics and operational needs of the INDEX program.
• Lead planning and management for performance goals related to operations and finance.
• Develop and evaluate new revenue initiatives and business opportunities.
• Supervise INDEX program staff and address performance issues.
• Lead expansion efforts and resource assessment for objectives.
• Understand client technology and business challenges in INDEX services.
• Improve quality and delivery of services and operations.
• Oversee budgets and financial performance for the program.

Skills

Program management

Leadership

Communication

Written communication

Project prioritization

Staff development

Education

Bachelor’s degree in relevant technical discipline

Master’s degree or Ph.D. in a relevant technical discipline

Job description

University of Massachusetts Medical School is seeking a Program Director to lead the INDEX program, overseeing technology-focused projects and client services. Responsibilities include strategic planning, revenue development, staff supervision, and financial oversight to meet contracted scopes of work.

The role requires a strong background in technology project leadership, excellent communication, and the ability to manage complex programs in a high-demand environment.