Tech Operations & Projects Coordinator

CGS Nexus; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

CGS Nexus is seeking a detail-oriented Project Coordinator to provide essential administrative support to a team of Tier 1/2 technicians. You will manage schedules, document control, data entry, and client communications to keep projects flowing smoothly.

The role requires strong organizational skills, proficiency with Microsoft Office, and clear written and verbal communication to support technicians and clients across IT and POS environments.

Qualifications

• Strong organizational and time management skills to handle multiple tasks and deadlines.
• Proficiency in Microsoft Office Suite for data entry and document creation.
• Excellent verbal and written communication to interact with clients and technicians.
• Attention to detail to ensure accuracy in documentation and data entry.
• Understanding of IT and POS terminology to support technicians.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Data Entry and Recordkeeping: input technical data into databases and maintain client information.
• Create and maintain technical documentation, including service reports and repair logs.
• Ensure filing and retrieval systems for documentation.

Skills

Data entry

Recordkeeping

Time management

MS Office

Communication skills

Technical terminology IT/POS

Independent & team work

Tools

Microsoft Office Suite

Database navigation

Job description

CGS Nexus is seeking a detail-oriented Project Coordinator to provide essential administrative support to a team of Tier 1/2 technicians. You will manage schedules, document control, data entry, and client communications to keep projects flowing smoothly.

The role requires strong organizational skills, proficiency with Microsoft Office, and clear written and verbal communication to support technicians and clients across IT and POS environments.