Tech Operations Leader - Scale & Delivery

Commercial Fire Protection Inc.; Northern (KY); Hybrid; USD 150,000 - 230,000; Full time

Job summary

Commercial Fire Protection Inc. is seeking a hands-on Director of Technology to lead day-to-day execution across infrastructure, applications, IT operations, and technical vendors.

This leader will help scale the company’s technology function during a period of growth by improving reliability, delivery, business alignment, and operational discipline. The role demands balancing strategy with hands-on delivery, managing budgets across capex and opex, and partnering with executives to prioritize

Qualifications

• 8+ years of progressive technology leadership experience.
• Experience leading both infrastructure and applications or business systems in a growing business.
• Strong operational mindset with the ability to execute in a lean environment without relying on a large internal team.
• Experience managing budgets, vendors, technical roadmaps, and cross-functional priorities.
• Ability to communicate clearly with non-technical stakeholders and translate technical work into business value.
• Comfort balancing strategic planning with hands-on execution.

Responsibilities

• Lead day-to-day technology operations across infrastructure, business systems, internal IT, and application delivery.
• Oversee both infrastructure and applications, ensuring stability, scalability, security, and business alignment.
• Manage technology budgets across operating expenses and capital expenditures, including software, cloud, infrastructure, telecom, and technical services.
• Drive vendor management, renewal planning, cost optimization, and accountability for third-party partners and contractors.
• Build practical operating discipline for service delivery, change management, escalation, documentation, and release coordination.
• Partner with operations, finance, and executive leadership to prioritize initiatives that improve visibility, efficiency, and growth.
• Support systems integration, acquired business onboarding, and scaling efforts as the company grows through 2029.
• Develop KPIs, reporting rhythms, and execution follow-through for the technology function.

Skills

Technology leadership

Budget management

Vendor management

Infrastructure & apps

Cross-functional collaboration

Strategic planning

Tools

AWS

Azure

ITIL/ITSM

Job description

Commercial Fire Protection Inc. is seeking a hands-on Director of Technology to lead day-to-day execution across infrastructure, applications, IT operations, and technical vendors.

This leader will help scale the company’s technology function during a period of growth by improving reliability, delivery, business alignment, and operational discipline. The role demands balancing strategy with hands-on delivery, managing budgets across capex and opex, and partnering with executives to prioritize