Tech Operations Lead: Automation, Security & Reliability

Truist; Raleigh (NC); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

401k plan

Paid time off

Paid holidays

Dental insurance

Job summary

Truist is seeking an experienced Technology Operations professional to design, implement, and govern technical solutions across platforms and networks. You will drive reliability, security, and operational excellence while collaborating with multiple teams and vendors.

The role requires deep expertise in Java ecosystems, middleware, patching tools, and automation, with a focus on governance, incident response, and risk reduction across domains.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related technical discipline.
• Minimum of 5 years of progressive experience in technology operations.
• Advanced understanding of IT infrastructure, cloud technologies, security, compliance, and risk management.
• Proven track record in technology governance, strategic planning, and operational excellence.
• Strong experience with Java ecosystem and patching (Oracle Java), Middleware platforms (WebLogic, IBM WebSphere) on Linux and Windows.
• Scripting/automation (Shell, Python, Ansible etc.) and enterprise patching tools (SCCM, BigFix) and vulnerability tools (Qualys, Tenable, etc.).
• Familiarity with DevSecOps practices including setting up pipeline jobs using GitLab.

Responsibilities

• Delivers technology operations for assigned systems or services, independently to meet performance, availability, reliability, and security targets.
• Owns and executes defined processes within the area of responsibility, contributing to governance patterns and runbooks to reduce risk and improve operations.
• Leads components of larger initiatives by planning, designing, and implementing technical solutions and coordinating tasks for junior staff.
• Analyzes tools and processes, evaluates automation opportunities, and implements changes to improve efficiency and reliability.
• Provides technical guidance and coaching through design/code reviews, troubleshooting, and sharing best practices.
• Translates requirements into practical implementation plans and recommends enhancements to products, services, or practices.
• Collaborates with vendors and adjacent teams for integration and alignment with architectural standards.
• Monitors operational metrics and logs to identify issues and drive continuous improvement in service performance.
• Acts as technical contact point for vendors and teams on assigned solutions and integration choices.
• May perform incident response and contribute to disaster recovery and business continuity procedures.

Skills

Java ecosystem

WebLogic

IBM WebSphere

Linux

Windows

Scripting/Automation

Ansible

Python

Shell

Patch management tools

Vulnerability tools

DevSecOps

GitLab

Education

Bachelor’s degree Information Technology, Computer Science, or related technical discipline

Tools

SCCM

BigFix

Qualys

Tenable

GitLab

Job description

Truist is seeking an experienced Technology Operations professional to design, implement, and govern technical solutions across platforms and networks. You will drive reliability, security, and operational excellence while collaborating with multiple teams and vendors.

The role requires deep expertise in Java ecosystems, middleware, patching tools, and automation, with a focus on governance, incident response, and risk reduction across domains.