Tech & Makerspace Advisor - Part-Time

Arlington Heights Memorial Library; Arlington Heights (IL); On-site; USD 27,000 - 34,000; Part time

Job summary

Arlington Heights Memorial Library is seeking a tech-savvy, customer-focused individual to join our digital services team. The role involves helping the public use the library's technology, including the digital media lab and the Makerplace, and sharing enthusiasm for new gadgets.

Part-time position (about 5 hours per week) with varied daytime, evening, and weekend shifts. Prior customer service and tech comfort are valued; the job pays $19.95–$24.90 per hour with no benefits.

Qualifications

• High school diploma required.
• 2–3 years of college coursework preferred.
• 2–3 years of customer service experience.

Responsibilities

• Assist the public with technology in the library, including the digital media lab and Makerplace.
• Provide friendly, patient customer service and help users troubleshoot devices.
• Respond to inquiries and guide patrons in using library tech resources.

Skills

Customer service

Communication

Tech proficiency

Education

High School Diploma

College coursework (2-3 years)

Customer service experience (2-3 years)

Job description

Arlington Heights Memorial Library is seeking a tech-savvy, customer-focused individual to join our digital services team. The role involves helping the public use the library's technology, including the digital media lab and the Makerplace, and sharing enthusiasm for new gadgets.

Part-time position (about 5 hours per week) with varied daytime, evening, and weekend shifts. Prior customer service and tech comfort are valued; the job pays $19.95–$24.90 per hour with no benefits.