Tech Lead - Enterprise Application Salesforce N 4C

3409 Genpact LLC; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Genpact seeks a Tech Lead for Enterprise Applications focused on Salesforce N. You will translate business requirements into scalable Salesforce solutions, lead design, and drive best-practice implementation across Sales, Service, and Data 360 clouds.

Expect collaboration with architects, stakeholders, and cross-functional teams. The role emphasizes governance, code reviews, and documenting technical designs, while staying current with Salesforce releases and deployment pipelines.

Qualifications

• Bachelors in Computer Engineering, Computer Science or Information Technology.
• Masters in Software Engineering.
• Salesforce Administrator certification (Czechitas).

Responsibilities

• Declarative Tools: Flows, Process Builder, Workflow Rules, Approval Processes
• Object & Field Management: Custom objects, fields, relationships (lookup, master-detail, many-to-many)
• Security & Access: Profiles, Permission Sets, Roles, OWD, Sharing Rules, Field-Level Security
• UI Customization: Page Layouts, Record Types, Dynamic Forms, App Builder (Lightning)
• Reports & Dashboards: Custom report types, dynamic dashboards, joined reports
• Customization (Apex & LWC)
• Apex: Classes, Triggers, Batch Apex, Queueable, Scheduled Jobs, Future Methods
• Governor Limits: Bulkification, SOQL/DML best practices, avoiding limits violations
• Lightning Web Components (LWC): Component lifecycle, wire service, event handling, parent-child communication
• Aura Components: Legacy support and migration to LWC
• Visualforce: Pages, Controllers, Extensions (legacy support)
• Testing: Apex test classes (75%+ coverage), mocking, @TestSetup, assertions
• Integrations REST & SOAP APIs: Salesforce standard APIs, callouts from Apex, named credentials
• Data 360 Platform Events & Change Data Capture (CDC): Event-driven architecture, real‑time integrations
• Middleware: MuleSoft, Informatica, or similar iPaaS tools
• External Services: Connecting external REST APIs declaratively via External Services
• Authentication: OAuth 2.0 flows (JWT, Web Server, Username-Password), Connected Apps
• ETL & Data Migration: Data Loader, Workbench, third‑party tools (Jitterbit, Talend)
• Architecture & Best Practices
• Design Patterns: Trigger frameworks (e.g., FFLIB), Service/Selector/Domain layers
• Separation of Concerns: Enterprise architecture patterns
• Source Control: Git, Salesforce DX (SFDX), scratch orgs, unlocked packages
• CI/CD: GitHub Actions, Copado or similar deployment pipelines
• Metadata API & Tooling API: Understanding of deployment mechanisms
• Salesforce Ecosystem Knowledge
• Core Clouds: Sales Cloud, Service Cloud, Financial Cloud (deep expertise expected)
• Additional Clouds: Data 360 and Marketing Cloud
• Salesforce Releases: Staying current with 3x annual releases, pre-release orgs
• AppExchange: Evaluating and managing managed packages
• Translating business requirements into technical solutions
• Code reviews
• Communicating with stakeholders and architects
• Strong documentation habits (technical specs, solution design docs)

Skills

Agile Methodology

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Office 365 Deployment

People Leadership

Personal Effectiveness

Risk Management

Salesforce (Software)

Storytelling

Language Proficiency - English (C1)

Education

Bachelors - Computer Engineering

Bachelors - Computer Science

Bachelors - Information Technology

Masters - Software Engineering

Certifications Salesforce Administrator - Czechitas

Job description

Tech Lead - Enterprise Application - Salesforce N

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Responsibilities

• Declarative Tools: Flows, Process Builder, Workflow Rules, Approval Processes
• Object & Field Management: Custom objects, fields, relationships (lookup, master-detail, many-to-many)
• Security & Access: Profiles, Permission Sets, Roles, OWD, Sharing Rules, Field-Level Security
• UI Customization: Page Layouts, Record Types, Dynamic Forms, App Builder (Lightning)
• Reports & Dashboards: Custom report types, dynamic dashboards, joined reports
• Customization (Apex & LWC)
• Apex: Classes, Triggers, Batch Apex, Queueable, Scheduled Jobs, Future Methods
• Governor Limits: Bulkification, SOQL/DML best practices, avoiding limits violations
• Lightning Web Components (LWC): Component lifecycle, wire service, event handling, parent-child communication
• Aura Components: Legacy support and migration to LWC
• Visualforce: Pages, Controllers, Extensions (legacy support)
• Testing: Apex test classes (75%+ coverage), mocking, @TestSetup, assertions
• Integrations REST & SOAP APIs: Salesforce standard APIs, callouts from Apex, named credentials
• Data 360 Platform Events & Change Data Capture (CDC): Event-driven architecture, real‑time integrations
• Middleware: MuleSoft, Informatica, or similar iPaaS tools
• External Services: Connecting external REST APIs declaratively via External Services
• Authentication: OAuth 2.0 flows (JWT, Web Server, Username-Password), Connected Apps
• ETL & Data Migration: Data Loader, Workbench, third‑party tools (Jitterbit, Talend)
• Architecture & Best Practices
• Design Patterns: Trigger frameworks (e.g., FFLIB), Service/Selector/Domain layers
• Separation of Concerns: Enterprise architecture patterns
• Source Control: Git, Salesforce DX (SFDX), scratch orgs, unlocked packages
• CI/CD: GitHub Actions, Copado or similar deployment pipelines
• Metadata API & Tooling API: Understanding of deployment mechanisms
• Salesforce Ecosystem Knowledge
• Core Clouds: Sales Cloud, Service Cloud, Financial Cloud (deep expertise expected)
• Additional Clouds: Data 360 and Marketing Cloud
• Salesforce Releases: Staying current with 3x annual releases, pre-release orgs
• AppExchange: Evaluating and managing managed packages
• Translating business requirements into technical solutions
• Code reviews
• Communicating with stakeholders and architects
• Strong documentation habits (technical specs, solution design docs)

Qualifications

• Bachelors - Computer Engineering
• Bachelors - Computer Science
• Bachelors - Information Technology
• Masters - Software Engineering
• Certifications Salesforce Administrator - CzechitasCzechitas

Required Skills

• Agile Methodology
• Client Relations
• Collaboration Tools
• Design Thinking
• Executive Presence
• Inclusion
• Office 365 Deployment
• People Leadership
• Personal Effectiveness
• Risk Management
• Salesforce (Software)
• Storytelling
• Workday Language English (Required) Language Proficiency - Advanced - C1

Job Details

• Additional Job Location
• Job Type Regular
• Master Skill List - Enterprise Application Salesforce N
• Remote Type - Office Work
• Shift - Day Job (United States of America)
• The approximate annual base compensation range for this position is: 60,000 to 75,000 USD
• Los Angeles California-based candidates are not eligible for this role

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. Our teams bring deep expertise to shape what AI can do and change how businesses actually run. Join us to build the career you want — and be on it because you'll be in it. At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.