Tech Lead - Enterprise Application Salesforce N 4C

Genpact LLC; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Genpact LLC seeks a Tech Lead for Enterprise Applications focused on Salesforce. You will design, develop, and optimize Salesforce-based solutions, including declarative configurations, Apex/LWC customizations, and secure data models, while guiding integrations and data migrations.

You will collaborate with architects and stakeholders to drive scalable, compliant implementations and stay current with Salesforce releases and ecosystem tools.

Qualifications

• Bachelor’s degree or higher in computer engineering, CS, or IT.
• Salesforce Administrator certification (e.g., Czechitas) is preferred.
• Experience delivering Salesforce Enterprise Architecture projects with Lightning, Apex, and integration patterns.

Responsibilities

• Utilize Declarative Tools: Flows, Process Builder, Workflow Rules, Approvals.
• Manage Object & Field configurations: Custom objects, relationships, field security.
• Security & Access control via Profiles, Permission Sets, Roles, OWD.
• UI customization including App Builder, Page Layouts, Dynamic Forms.
• Build Reports & Dashboards; create custom report types and dynamic visuals.
• Develop with Apex & LWC; manage triggers, classes, and batch jobs.
• Ensure scalability through governor limits and bulkification.
• Develop Lightning components (LWC/Aura) and migrate legacy Visualforce.
• Integrations via REST & SOAP APIs; external services & OAuth flows.
• Design Data integration with ETL tools and Data Migration (Dataloader, Workbench).
• Architectural patterns: Service/Domain/Selector; code reviews; source control.
• CI/CD pipelines using GitHub Actions, Copado (or similar).
• Knowledge of Salesforce ecosystem: Sales, Service, Financial, Data 360, Marketing Clouds.
• AppExchange governance and managed packages.
• Communicate with stakeholders and write technical docs.

Skills

Agile Methodology

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Office 365 Deployment

People Leadership

Personal Effectiveness

Risk Management

Salesforce (Software)

Storytelling

Workday

English Proficiency

Education

Bachelors - Computer Engineering

Bachelors - Computer Science

Bachelors - Information Technology

Masters - Software Engineering

Tools

Salesforce DX

Git

Copado

Unlocked Packages

Job description

Tech Lead - Enterprise Application - Salesforce NReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilitieDeclarative Tools: Flows, Process Builder, Workflow Rules, Approval ProcessesObject & Field Management: Custom objects, fields, relationships (lookup, master-detail, many-to-many)Security & Access: Profiles, Permission Sets, Roles, OWD, Sharing Rules, Field-Level SecurityUI Customization: Page Layouts, Record Types, Dynamic Forms, App Builder (Lightning)Reports & Dashboards: Custom report types, dynamic dashboards, joined reportsCustomization (Apex & LWC)Apex: Classes, Triggers, Batch Apex, Queueable, Scheduled Jobs, Future MethodsGovernor Limits: Bulkification, SOQL/DML best practices, avoiding limits violationsLightning Web Components (LWC): Component lifecycle, wire service, event handling, parent-child communicationAura Components: Legacy support and migration to LWCVisualforce: Pages, Controllers, Extensions (legacy support)Testing: Apex test classes (75%+ coverage), mocking, @TestSetup, assertionsIntegrationsREST & SOAP APIs: Salesforce standard APIs, callouts from Apex, named credentialsData 360Platform Events & Change Data Capture (CDC): Event-driven architecture, real-time integrationsMiddleware: MuleSoft, Informatica, or similar iPaaS toolsExternal Services: Connecting external REST APIs declaratively via External ServicesAuthentication: OAuth 2.0 flows (JWT, Web Server, Username-Password), Connected AppsETL & Data Migration: Data Loader, Workbench, third-party tools (Jitterbit, Talend)Architecture & Best PracticesDesign Patterns: Trigger frameworks (e.g., FFLIB), Service/Selector/Domain layersSeparation of Concerns: Enterprise architecture patternsSource Control: Git, Salesforce DX (SFDX), scratch orgs, unlocked packagesCI/CD: GitHub Actions, Copado or similar deployment pipelinesMetadata API & Tooling API: Understanding of deployment mechanismsSalesforce Ecosystem KnowledgeCore Clouds: Sales Cloud, Service Cloud, Financial Cloud (deep expertise expected)Additional Clouds: Data 360 and Marketing CloudSalesforce Releases: Staying current with 3x annual releases, pre-release orgsAppExchange: Evaluating and managing managed packagesTranslating business requirements into technical solutionsCode reviewsCommunicating with stakeholders and architectsStrong documentation habits (technical specs, solution design docs)QualificationsBachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software EngineeringCertificationsSalesforce Administrator - CzechitasCzechitasRequired SkillsAgile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, People Leadership, Personal Effectiveness, Risk Management, Salesforce (Software), Storytelling, WorkdayLanguageEnglish (Required)Language Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -Enterprise Application Salesforce NRemote Type -OfficeWork Shift -Day Job (United States of America)The approximate annual base compensation range for this position is:60,000 to 75,000 USD“Los Angeles California-based candidates are not eligible for this role”The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.