Tech Lead - Enterprise Application Salesforce N 4C

BrightClaim; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Genpact is seeking a Tech Lead for Enterprise Applications with Salesforce expertise to drive declarative and programmatic customization in a fast-paced, innovation-driven environment. You will own architecture, security, and integrations across Sales Cloud, Service Cloud, and Data 360 while mentoring teams and partnering with stakeholders.

You will navigate complex data models, optimize governance, and help scale AI-enabled solutions.

Qualifications

• Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering.
• Salesforce Administrator certification or equivalent required.
• Experience with enterprise Salesforce implementations and integration patterns.

Responsibilities

• Declarative Tools: Flows, Process Builder, Workflow Rules, Approval Processes.
• Object & Field Management: Custom objects, fields, relationships (lookup, master-detail, many-to-many)
• Security & Access: Profiles, Permission Sets, Roles, OWD, Sharing Rules, Field-Level Security
• UI Customization: Page Layouts, Record Types, Dynamic Forms, App Builder (Lightning)
• Reports & Dashboards: Custom report types, dynamic dashboards, joined reports
• Apex & LWC: Classes, Triggers, Batch Apex, Queueable, Scheduled Jobs, Future Methods
• Governor Limits: Bulkification, SOQL/DML best practices
• Lightning Web Components (LWC): Component lifecycle, wire service, event handling
• Aura Components: Legacy support and migration to LWC
• Visualforce: Pages, Controllers, Extensions (legacy support)
• Testing: Apex test classes (75%+ coverage), mocking, @TestSetup, assertions
• Integrations: REST & SOAP APIs, Data 360, CDP, MuleSoft, External Services
• Authentication: OAuth 2.0 flows, Connected Apps
• ETL & Data Migration: Data Loader, Workbench, Jitterbit, Talend
• Architecture & Best Practices: Design Patterns, Separation of Concerns
• Source Control: Git, Salesforce DX, scratch orgs, unlocked packages
• CI/CD: GitHub Actions, Copado
• Metadata API & Tooling API

Skills

Agile Methodology

Salesforce (Software)

Client Relations

Collaboration Tools

Design Thinking

Executive Presence

Inclusion

Office 365 Deployment

People Leadership

Personal Effectiveness

Risk Management

Storytelling

Workday

Education

Bachelor's degree in Computer Engineering

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Master's degree in Software Engineering

Tools

Salesforce

MuleSoft

Job description

Tech Lead - Enterprise Application - Salesforce N

Ready to turn bold ideas into real-world impact?At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilitie

• Declarative Tools: Flows, Process Builder, Workflow Rules, Approval Processes
• Object & Field Management: Custom objects, fields, relationships (lookup, master-detail, many-to-many)
• Security & Access: Profiles, Permission Sets, Roles, OWD, Sharing Rules, Field-Level Security
• UI Customization: Page Layouts, Record Types, Dynamic Forms, App Builder (Lightning)
• Reports & Dashboards: Custom report types, dynamic dashboards, joined reports

Customization (Apex & LWC)

• Apex: Classes, Triggers, Batch Apex, Queueable, Scheduled Jobs, Future Methods
• Governor Limits: Bulkification, SOQL/DML best practices, avoiding limits violations
• Lightning Web Components (LWC): Component lifecycle, wire service, event handling, parent-child communication
• Aura Components: Legacy support and migration to LWC
• Visualforce: Pages, Controllers, Extensions (legacy support)
• Testing: Apex test classes (75%+ coverage), mocking, @TestSetup, assertions

Integrations

• REST & SOAP APIs: Salesforce standard APIs, callouts from Apex, named credentials
• Data 360
• Platform Events & Change Data Capture (CDC): Event-driven architecture, real-time integrations
• Middleware: MuleSoft, Informatica, or similar iPaaS tools
• External Services: Connecting external REST APIs declaratively via External Services
• Authentication: OAuth 2.0 flows (JWT, Web Server, Username-Password), Connected Apps
• ETL & Data Migration: Data Loader, Workbench, third‑party tools (Jitterbit, Talend)

Architecture & Best Practices

• Design Patterns: Trigger frameworks (e.g., FFLIB), Service/Selector/Domain layers
• Separation of Concerns: Enterprise architecture patterns
• Source Control: Git, Salesforce DX (SFDX), scratch orgs, unlocked packages
• CI/CD: GitHub Actions, Copado or similar deployment pipelines
• Metadata API & Tooling API: Understanding of deployment mechanisms

Salesforce Ecosystem Knowledge

• Core Clouds: Sales Cloud, Service Cloud, Financial Cloud (deep expertise expected)
• Additional Clouds: Data 360 and Marketing Cloud
• Salesforce Releases: Staying current with 3x annual releases, pre‑release orgs
• AppExchange: Evaluating and managing managed packages
• Translating business requirements into technical solutions
• Code reviews
• Communicating with stakeholders and architects
• Strong documentation habits (technical specs, solution design docs)

Qualifications

Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Software Engineering

Certifications

Salesforce Administrator - CzechitasCzechitas

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Office 365 Deployment, People Leadership, Personal Effectiveness, Risk Management, Salesforce (Software), Storytelling, Workday

Language

English (Required)

Language Proficiency -

Advanced - C1

Job Type

Regular

Master Skill List -

Enterprise Application Salesforce N

Remote Type -

Office

Work Shift -

Day Job (United States of America)

The approximate annual base compensation range for this position is:

60,000 to 75,000 USD

“Los Angeles California-based candidates are not eligible for this role”

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a ‘starter kit,’ paying to apply, or purchasing equipment or training.