Tech Intern: Hands-On IT, Events & Cyber Exposure

Tepper Sports & Entertainment; Charlotte (NC); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Tepper Sports & Entertainment is offering a Technology Intern role in Charlotte. You will support end-user tech, events, and IT operations while gaining exposure to cybersecurity, infrastructure, and networking initiatives. The internship emphasizes hands‑on learning across multiple locations and live events.

Ideal candidates are pursuing IT-related programs and have a customer‑centric mindset, strong communication skills, and willingness to learn in a fast‑paced, service‑oriented environment.

Qualifications

• Currently enrolled in or recently graduated from an Information Technology, Computer Science, Cybersecurity, or related program.
• Basic familiarity with Windows and/or macOS environments.
• Strong customer service mindset and willingness to learn.
• Effective communication skills and ability to work with both technical and non-technical users.

Responsibilities

• Provide first-line technical support for hardware, software, and basic connectivity issues.
• Assist with device setup, deployment, troubleshooting, and replacement for laptops, desktops, and peripherals.
• Support user onboarding and offboarding activities, including account setup and equipment preparation.
• Create, update, and maintain basic technical documentation and support guides.
• Escalate complex issues to senior support, infrastructure, or cybersecurity team members as appropriate.
• Assist with technology setup and support for games, events, and large-scale organizational activities.
• Provide on-site technical assistance during events to ensure operational continuity.
• Support temporary technology deployments, teardown, and post-event validation.
• Participate in after-hours or weekend support when required for major events.
• Assist with cybersecurity awareness initiatives, basic security tasks, and documentation efforts.
• Support asset inventory accuracy and access control processes aligned with security policies.
• Observe and assist with activities related to endpoint security, identity management, and compliance tracking.
• Learn and follow cybersecurity best practices and escalation procedures.
• Shadow infrastructure and network team members during maintenance, upgrades, and troubleshooting.
• Assist with basic network connectivity checks, equipment staging, and cabling support.
• Gain exposure to enterprise infrastructure environments, including wired and wireless networks.

Education

Information Technology / Computer Science / Cybersecurity or related program

Job description

Tepper Sports & Entertainment is offering a Technology Intern role in Charlotte. You will support end-user tech, events, and IT operations while gaining exposure to cybersecurity, infrastructure, and networking initiatives. The internship emphasizes hands‑on learning across multiple locations and live events.

Ideal candidates are pursuing IT-related programs and have a customer‑centric mindset, strong communication skills, and willingness to learn in a fast‑paced, service‑oriented environment.