Tech Infra Program Manager I, Network Design and Deployment Team (NIDD)

Socket.dev; Culpeper (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

Amazon AWS Infrastructure Services seeks a Technical Infrastructure Program Manager (TIPM) to drive Data Center and Network Capacity planning in North America.

You will assess demand requirements with available resources to determine prime solutions, lead programs to improve infrastructure utilization and availability, and plan delivery across multiple design/construction teams from pre-permit to hand-off to operations.

Qualifications

• Experience leading large-scale infrastructure programs.
• Ability to coordinate cross-functional teams across engineering, security, and operations.
• Strong data-driven process improvement experience.

Responsibilities

• Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
• Work with stakeholders to define requirements and processes.
• Manage the dependencies and the interfaces between projects and negotiate the trade-offs needed.
• Provide program progress reporting on a regular basis.
• End to end responsibility for the program's execution and success.
• Manage multiple competing projects/programs simultaneously.
• Develop and implement scalable, data-driven process improvement/automated solutions.
• Keep the customer experience as the primary focus.

Job description

The Network Design and Deployment Team (NIDD) team oversees the design and deployment of cable infrastructure within ADC regions. This includes milestone review, comment issuance, and ensuring accuracy and efficiency. NIDD planning also assesses partner team designs to ensure compliance with AWS and customer requirements, focusing on cabling pathways, sizing, location, type, classification, and installation. The team provides telecom room designs, including sizing and power for various rooms, as well as user‑outlet designs. The role involves coordinating meetings with partner teams to clarify ownership for delivering connectivity, working with multiple design/construction teams from pre‑permit to hand‑off to operations.

The AWS Network Design and Deployment Team (NIDD) team is searching for a passionate and talented Technical Infrastructure Program Manager (TIPM) to drive Data Center and Network Capacity planning in N. America. You will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete pre‑requisites necessary to deliver critical networking capacity. You will lead programs with goals to improve infrastructure resource utilization and availability. You will work with teams across the ADC Organization to effectively plan and deliver data center capacity.

This position requires that the candidate selected be a US Citizen.

Key job responsibilities

• Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate
• Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes
• Manage the dependencies and the interfaces between projects and negotiate the trade‑offs needed
• Provide program progress reporting on a regular basis
• End to end responsibility for the program's execution and success
• Manage multiple competing projects/programs simultaneously
• Develop and implement scalable, data‑driven process improvement/automated solutions
• Keep the customer experience as the primary focus
• Meets/exceeds Amazon's leadership principles requirements for this role

A day in the life

TIPM for the Capacity Delivery Team manage a portfolio of network capacity delivery projects to support rapid ADC expansion. As a TIPM you will resolve issues, elevate blockers and report project status to upper level managers.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Here at AWS, it's in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our CORE conferences on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

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