Tech Infra Program Manager II, Network Infrastructure Design and Deployment Team (NIDD)

Amazon Web Services (AWS); Dublin (OH); On-site; USD 114,500 - 197,800; Full time

Job summary

A global cloud service provider is seeking a Technical Infrastructure Program Manager to manage data center and network capacity planning in North America. The role entails monitoring network health and collaborating across teams to drive infrastructure improvements. Candidates must possess at least 3 years of relevant experience and an active Top Secret security clearance. This position offers a competitive salary range of $114,500 to $197,800 annually, based on qualifications.

Qualifications

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management.
• Experience managing programs across cross-functional teams.

Responsibilities

• Monitor network health, customer demand, and resolve issues.
• Collaborate with stakeholders to define requirements and processes.
• Provide program progress reporting regularly.
• Own end-to-end execution and success of the program.

Skills

Technical product or program management experience

Software development experience

Project management disciplines

Collaboration with engineering teams

Job description

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running by supporting data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to innovation. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. We’ll collaborate across AWS to deliver safety and security while providing scalable capacity at the lowest possible cost, in an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Team and Role

The Network Design and Deployment Team (NIDD) is searching for a passionate Technical Infrastructure Program Manager (TIPM) to drive Data Center and Network Capacity planning in North America. You will assess demand requirements and available network resources to determine prime solutions for our customers, lead programs to improve infrastructure resource utilization and availability, and work with teams across the ADC Organization to plan and deliver data center capacity. This position requires that the candidate be a U.S. citizen with an active Top Secret security clearance with SCI eligibility.

Key Responsibilities

• Monitor network health, customer demand, anticipate risks, resolve issues, and initiate corrective action as appropriate.
• Collaborate with stakeholders (networking engineers, tech program managers, senior management) to define requirements and processes.
• Manage dependencies and interfaces between projects and negotiate necessary trade-offs.
• Provide program progress reporting on a regular basis.
• Own end-to-end execution and success of the program; manage multiple competing projects/programs simultaneously.
• Develop and implement scalable, data-driven process improvements and automated solutions.
• Keep the customer experience as the primary focus.
• Meet or exceed Amazon’s leadership principles requirements for this role.

Basic Qualifications

• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk, and critical path management
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Preferred Qualifications

• 3+ years of working directly with engineering teams

About The Team

The Network Design and Deployment Team (NIDD) oversees cabling infrastructure design and deployment within ADC regions, including milestone reviews, comment issuance, and ensuring accuracy and efficiency. The team coordinates with partner teams to deliver connectivity and works with multiple design/construction teams from pre-permit to hand-off to operations.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneer cloud computing and continuously innovate, trusted by startups to Global 500 companies.

Equal Opportunity and Accommodations

Amazon is an equal opportunity employer. If you require a workplace accommodation during the application or hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

Our compensation reflects the cost of labor across several US geographic markets. The base pay ranges from $114,500/year to $197,800/year, with potential additional compensation as part of a total package. For more information, visit our employee benefits page. This position will remain posted until filled. Applicants should apply via our internal or external career site.