Tech Experimentation Specialist

BryceTech LLC; Alexandria (VA); Hybrid; USD 100,000 - 110,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

The ideal candidate will have experience in military or homeland security environments, be able to troubleshoot issues, communicate with users and stakeholders, and adapt quickly during technology demonstrations and assessment events, with travel 25% or more as needed.

Qualifications

• Bachelor’s degree in software engineering, computer science, networking, information technology, or related discipline.
• 3–5 years of relevant experience in a military unit, DHS operating unit, or similar operational environment.
• Experience troubleshooting networking and software issues.
• Experience participating in technology assessments, demonstrations, evaluations, or experimentation activities.
• Proficiency with Microsoft Office (Outlook, PowerPoint, Word).
• Strong written and verbal communication skills.
• Ability to explain technical concepts to users with varying technical levels.
• Willingness to travel 25% or more.

Responsibilities

• Support the preparation, setup, and execution of technical and operational events.
• Perform network and system setup and troubleshoot hardware, software, and connectivity issues during assessments and demonstrations.
• Plan and execute technology assessments and demonstrations with program stakeholders and technical teams.
• Provide instruction and hands-on training to participants using established curricula, both in person and virtually.
• Develop system familiarization and training materials with support from the team.
• Support the development of digital data collection and reporting capabilities for use during events.
• Capture and document outcomes from technology integration and experimentation activities.
• Review data to identify findings, opportunities, challenges, and recommendations.
• Communicate key findings and outcomes to program stakeholders.
• Collaborate to identify issues and improve effectiveness of experimentation activities.
• Travel to support assessments, demonstrations, and activities as required.

Skills

Networking troubleshooting

Technical communication

Problem-solving

Team collaboration

Travel readiness

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

The ideal candidate will have experience in military or homeland security environments, be able to troubleshoot issues, communicate with users and stakeholders, and adapt quickly during technology demonstrations and assessment events, with travel 25% or more as needed.