Operations Manager – Mid

BryceTech; Washington (District of Columbia); On-site; Full time

Benefits offered by this job

Competitive salary

Comprehensive health plan including dental and vision

401(k) plan with company match

Educational reimbursement program

Job summary

A technology consulting firm in Washington, DC, is seeking an Operations Manager – Mid to oversee front office operations for the Under Secretary of Defense. Responsibilities include analyzing operational workflows, implementing quality assurance programs, and providing guidance to improve team effectiveness. A Bachelor's degree and 3 years of relevant experience are required. The ideal candidate will thrive in a fast-paced environment and possess strong communication skills. Offers competitive salary and comprehensive benefits.

Qualifications

• Bachelor’s degree in a relevant field is required.
• 3 years of relevant experience is required.
• Ability to work in a fast-paced environment.

Responsibilities

• Analyze operational workflows to improve efficiency.
• Develop and implement quality assurance programs.
• Provide guidance and training for team effectiveness.

Skills

Oral communication

Written communication

Project management

Operational efficiency

Education

Bachelor's degree in business, management, or related field

Master's degree (preferred)

Job description

BryceTech has partnered with technology and R&D clients to deliver mission and business success for nearly 20 years. Bryce combines core competencies in analytics and engineering with domain expertise. Our teams help government agencies, Fortune 500 firms, and investors manage complex programs, develop IT tools, and forecast critical outcomes. We offer clients proprietary, research-based models that enable evidence-based decision making. Bryce cultivates a culture of engagement and partnership with our clients. BryceTech is an Equal Opportunity Employer.

Job Description

BryceTech has an immediate opening for a Operations Manager – Mid to support the Under Secretary of Defense/Deputy Under Secretary of Defense for Research and Engineering (USD/DUSD(R&E)) Front Office; (2) the Offices of the Assistant Secretary of Defense (OASD) for Science and Technology (S&T), Mission Capabilities (MC), and Critical Technologies (CT); and (3) Deputy Secretary of Defense (DSD). The Operations Manager – Mid will provide technical management and leadership necessary to efficiently and effectively run front office operations for senior OUSD(R&E) leadership.

Responsibilities

• Responsible for analyzing existing operational workflows to identify improvement opportunities and recommend strategies that enhance efficiency and productivity.
• Responsible for developing and implementing quality assurance programs to monitor performance and ensure adherence to established standards.
• Responsible for providing guidance, training, and performance feedback to improve team effectiveness and engagement.
• Responsible for supporting the development and execution of long-term operational strategies aligned with OUSD(R&E) objectives.
• Responsible for establishing and tracking key performance indicators (KPIs), analyzing operational data, and preparing reports for senior leadership.
• Responsible for identifying operational risks, developing mitigation strategies, and ensuring business continuity.
• Responsible for ensuring operational compliance with applicable laws, regulations, industry standards, and internal policies.
• Responsible for providing key organizational and knowledge management (KM) support by tracking task progress, advising on administrative systems, recommending KM technologies, developing integrated task management tools, and coordinating assignments to ensure timely completion.
• Responsible for evaluating staffing and implementing process improvements by developing resource plans, updating procedures and policies, refining operational processes, and delivering targeted staff training to improve efficiency and productivity.
• Responsible for analyzing programs and projects against OUSD(R&E) goals by implementing performance metrics, providing data-driven recommendations, preparing progress reports and briefs, and assessing project and process effectiveness.
• Responsible for leading projects and initiatives by developing planning artifacts, facilitating integrated teams, and producing executive-level status updates and briefings.
• Responsible for providing decision support to senior Government clients by creating structured frameworks that translate complex issues into clear, actionable solutions.
• Responsible for supporting the Government in personnel management, cost estimating, strategy development, and operational, technical, and business process initiatives.
• Responsible for managing security for classified programs by ensuring regulatory compliance, identifying and mitigating risks, implementing OPSEC programs, conducting inspections, overseeing physical and information security, and communicating policies and recommendations to all levels of management.

Qualifications

• Bachelor’s degree in business, management, or a related technical field (e.g., science, mathematics, or engineering) is required
• 3 years of demonstrated relevant experience is required
• Four (4) years of specialized experience including military or industry may be substituted in lieu of specific educational requirements
• Ability to work in fast paced environment with excellent oral and written communication skills
• Ability to maintain a professional bearing in all meetings, briefings and discussions with senior staff

Preferred Qualifications

• Master’s degree is preferred in related field
• PMP certification is preferred

Additional Information

BryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.

All your information will be kept confidential according to EEO guidelines.