Tech Delivery Lead- EDP Growth

Bank of America; Charlotte (NC); On-site; USD 110,000 - 160,000; Full time

Job summary

Bank of America is seeking a Capacity Management Project Manager within the Enterprise Data Platform team based in Charlotte, NC. The role focuses on analytics, executive reporting, and operational insights to support capacity planning and financial governance.

You will perform detailed capacity and metrics analysis, own volume forecasting, and deliver executive-level presentations translating data into actionable insights.

Qualifications

• Proven ability to lead delivery of complex initiatives, leveraging Agile/Scrum methodologies.
• Proficient in SQL and Python.
• Ability to operate effectively in a fast-paced, high-intensity environment with competing priorities.
• Strong communication skills, with the ability to influence and engage at all organizational levels.

Responsibilities

• Leads and coordinates routines to support delivery (kick-offs, status reviews, stakeholder meetings, change controls, tollgates).
• Manages coordination of delivery and dependencies across multiple teams.
• Facilitates communication and collaboration across organizations to support deliverable completion and timeline.
• Provides status updates for deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule.
• Works with sponsors and stakeholders to ensure execution is aligned with deliverable requirements.
• Supports resource planning for delivery and execution.
• Ensures adherence with Enterprise Change Management standards.

Skills

Agile/Scrum

SQL

Python

Leadership

Communication

Stakeholder management

Education

Bachelor's degree

Tools

JIRA

Excel

PowerPoint

Word

Visio

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

LOB Description:

This role sits within the Enterprise Data Platform – Capacity Management Team and is responsible for analytics, executive reporting, and operational insights to support capacity planning and financial governance.

• Perform detailed capacity and metrics analysis across demand, supply, and migration schedules
• Develop and maintain decision-support tools, including advanced spreadsheet models and automation frameworks
• Conduct ad hoc analytics across multiple platforms (Hadoop, Teradata, Pulse, etc.)
• Deliver executive-level presentations, translating complex data into clear, actionable insights
• Own volume forecasting and projections, including cost allocation across tenants
• Support vendor management, non-personnel expense tracking, and capital forecasting

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
• Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
• Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the "why" and connects contributions to business results.
• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
• People Manager & Coach: Knows and develops team members through coaching and feedback.
• Financial Steward: Manages expenses and demonstrates an owner’s mindset.
• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

Required Qualifications:

• Proven ability to lead delivery of complex initiatives, leveraging Agile/Scrum methodologies
• Proficient in SQL and Python
• Ability to operate effectively in a fast-paced, high-intensity environment with competing priorities
• Strong communication skills, with the ability to influence and engage at all organizational levels

Desired Qualifications:

• Demonstrated expertise in executive reporting and storytelling
• Highly organized with strong analytical and critical thinking skills (strategic and tactical)
• Experience leveraging AI and automation tools to improve efficiency and insights
• Expert inJIRA, Excel, PowerPoint, Word, and Visio

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week:

40