Tech & Data Associate: Grants & Salesforce Specialist

The New England Foundation for the Arts - Boston, MA; Boston (MA); On-site; USD 40,000 - 45,000; Full time

Job summary

The New England Foundation for the Arts is seeking a Technology & Data Associate to assist with grant program management and technical support across the organization. This position involves managing the Salesforce database, providing help desk support, and collaborating with various teams to enhance IT infrastructure.

Ideal candidates will have strong communication skills, a knack for problem-solving, and a keen interest in continuous learning. Located in Boston, this role offers a salary range of $40,000 – 45,000.

Qualifications

• 0-1 years relevant work experience, or equivalent education.
• Proficiency in Windows and Microsoft Office Suite.
• Familiarity with Salesforce is a plus.

Responsibilities

• Manage NEFA’s Salesforce database and provide technical support.
• Troubleshoot computing and tech issues for NEFA staff.
• Assist with grant program administration and data reporting.

Skills

Strong communication skills

Organizational skills

Customer service skills

Proficiency in Windows

Experience with Salesforce

Education

Relevant work experience or equivalent education

Tools

Microsoft Office Suite

CRM database systems

Job description

The New England Foundation for the Arts is seeking a Technology & Data Associate to assist with grant program management and technical support across the organization. This position involves managing the Salesforce database, providing help desk support, and collaborating with various teams to enhance IT infrastructure.

Ideal candidates will have strong communication skills, a knack for problem-solving, and a keen interest in continuous learning. Located in Boston, this role offers a salary range of $40,000 – 45,000.