Fundraising Data & Donor Experience Coordinator

Model of Architecture; Boston (MA); Hybrid; USD 55,000 - 65,000; Full time

Job summary

MASS, located in Boston, seeks a Development Coordinator to advance fundraising by maintaining Salesforce data integrity and supporting a high-performing Development team. The role focuses on data-driven strategy, donor records, and timely reporting to leadership.

Hybrid position requiring in-person work at our Boston office at least 3 days per week, with responsibilities spanning database management, reporting, and donor engagement. Salary range reflects market norms for this role.

Qualifications

• Bachelor’s degree required.
• 2–5 years of relevant experience in development, operations, database management, or related field preferred.
• Experience working with Salesforce or similar CRM systems.
• Strong proficiency in Google Suite with the ability to analyze and present data effectively.
• Demonstrated ability to manage multiple priorities, maintain attention to detail, and meet deadlines.
• Excellent written and verbal communication skills, with the ability to support donor-facing materials and proposals.
• Comfort working collaboratively across teams in a dynamic, mission-driven environment.

Responsibilities

• Maintain and update Salesforce dashboards and tracking tools to monitor pipeline activity and fundraising performance, ensuring timely and accurate data entry.
• Create, update, and audit database records with a high degree of accuracy and attention to detail.
• Generate and analyze reports, queries, and prospect lists in Salesforce and Excel to inform fundraising strategy and track monthly KPIs.
• Partner with the Director of Development to develop monthly and quarterly KPI reports using Salesforce data.
• Conduct prospect research to identify and qualify institutional, corporate, and individual giving opportunities.
• Coordinate internal information flow across design and administrative teams to support materials for strategic fundraising initiatives.
• Partner with the Director of Development, Senior Principal of Strategic Partnerships, and Co-Executive Director, to track proposals, solicitations, and follow-up actions, ensuring consistent movement of prospects through the pipeline.
• Support prospect management efforts, including tracking engagement strategies, moves management, and donor interactions from 3 fundraisers.
• Maintain accurate and up-to-date donor records in Salesforce, including contact reports, address updates, bounced email cleanup, and activity tracking.
• Provide administrative coordination for corporate sponsorships for events, including tracking commitments and fulfillment of benefits.
• Create personalized cultivation and solicitation materials as needed including proposals, reports, and outreach.
• Coordinate logistics for key fundraising events, including Abundant Futures / Live, MASS’s flagship convening at the ICA.
• Support planning and execution of donor dinners and high-touch engagement opportunities.
• Manage invitation lists, RSVP tracking, and guest communications to ensure a seamless and thoughtful donor experience.

Skills

Data analysis

Attention to detail

Multitasking

Communication

Team collaboration

Education

Bachelor’s degree

Tools

Salesforce

Google Suite

Job description

MASS, located in Boston, seeks a Development Coordinator to advance fundraising by maintaining Salesforce data integrity and supporting a high-performing Development team. The role focuses on data-driven strategy, donor records, and timely reporting to leadership.

Hybrid position requiring in-person work at our Boston office at least 3 days per week, with responsibilities spanning database management, reporting, and donor engagement. Salary range reflects market norms for this role.