Tech Control Technician

JCS Solutions LLC; Maryland; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Tech Control Technician to join their Cyber Support Center team. This role offers an exciting opportunity to work in a fast-paced environment at Joint Base Andrews, where you'll collaborate with a high-performing team to support telecommunications systems. The position promises tremendous growth potential and the chance to be part of a culture that values innovation and inclusivity. If you're ready to tackle challenges and thrive in a supportive atmosphere, this is the perfect opportunity for you!

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-and-long term disability

Paid time off (PTO)

401k retirement plan with employer match

Annual Professional Development Reimbursement Program

Qualifications

• Active DoD Secret Clearance required.
• Minimum two years of relevant experience in technical roles.

Responsibilities

• Perform engineering for circuit installations and modifications.
• Provide technical support for network expansions and telecommunications.

Skills

Problem Resolution

Technical Support

Communication Skills

Collaboration Skills

Decision Making

Education

Bachelor's Degree

Master's Degree

Tools

DoD 8570 IAT Level II Certification

Security+ Certification

Job description

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Job Summary:

JCS Solutions has a need for a Tech Control Technician to join our growing Cyber Support Center (CySC) team to collaborate and work in coordination with other Tech Controllers personnel within the National Capital Region. The position is 100% on-site at Joint Base Andrews. This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential. If you are interested in a challenge and a great working environment, apply today!

What’s in it for you:

• Join a premier technology firm specializing in innovative solutions
• Be part of a collaborative, inclusive, and innovative work culture
• Enjoy tremendous growth potential in a high-performing team environment
• A robust benefits package:
• Health, dental, and vision insurance
• Life insurance
• Short-and-long term disability
• Paid time off (PTO)
• 401k retirement plan with employer match
• Annual Professional Development Reimbursement Program
• And more!

What you will do:

The specific duties include but are not necessarily limited to the following:

1. Perform engineering for new circuit installations, modifications, and deactivations.
2. Provide technical and operational support to end-user services, network expansions, and modernization of telecommunications backbone systems.
3. Provide problem resolution for all hardware and software elements of the data communication circuits maintained by the work center to include Commercial and GFE owned networks.
4. Provide outage and restoration information as required to include restore times.
5. Ensure the availability of the circuits in coordination with others work centers as required.
6. Perform status updates and circuit monitoring as required.
7. Comfortable in a fast-paced environment.
8. Technically strong and able to make quick, sound decisions.
9. Excellent communication and collaboration skills are a must.

What you will bring:

An active DoD Secret Clearance
Valid DoD 8570 IAT Level II or IAM II certification, i.e., current Security+ certification.
A bachelor’s degree
Education and experience requirements may be substituted with:
A master’s degree and the ability to attain a Security+ce or equivalent DoD 8570 IAT level II certification within 6 months.
No degree with 6 years of intensive and progressive experience demonstrating the required proficiency levels related to task and a current Security+ce or equivalent DoD 8570 IAT level II certification.
This position requires a minimum of two years’ of relevant experience.
Demonstrated ability to communicate orally and in writing and a positive customer service attitude.
Strong communication skills and ability to multi-task in a fast-paced environment.

How you will wow us:

Knowledge of Air Force, Pentagon, and/or AFNCR.

JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers expert management consulting and information technology (IT) solutions to federal agencies.
We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration and innovation.
JCS has been certified as a Great Place to Work four years in a row and was awarded as Washington Post’s Top Places to Work for 2024.
Our employees embody our core values, and we are looking for others who do too!

• Customer Experience: Strive for excellence and delight our clients
• Innovation: Embrace creative thinking to enable continual growth and powerful solutions
• Accountability: Take ownership of and pride in our actions and service delivery
• Inspire: Be inspired to be your best self and have fun in the process
• Integrity: Do the right thing, the right way, every time!
• Stewardship: Careful management of something entrusted to us

Commitment to Non-Discrimination:

All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.