Tech Con - Customer Tech - Salesforce - Solutions Architect - Manager - Multiple Positions - 1738383

EY; Chicago (IL); On-site; USD 149,000 - 182,000; Full time

Benefits offered by this job

Hybrid work model

Total Rewards package

Medical and dental coverage

Job summary

EY is hiring a Technology Consulting, Customer Technology – Salesforce Solutions Architect (Manager) in Chicago, IL. The role delivers enterprise Salesforce.com implementations, guiding discovery, definition, build, test and deployment with cross-functional teams.

You will translate business requirements into IT solutions, lead diverse teams, and maintain client relationships while growing business opportunities. The position features a hybrid model with standard Monday–Friday hours.

Qualifications

• Bachelor’s or Master’s degree in a related field with several years of professional Salesforce experience.
• 3 years of Salesforce.com end-to-end implementation experience with teams of 5+ people.
• 3 years of experience configuring Salesforce.com, workflows, approvals and integrations.

Responsibilities

• Lead enterprise Salesforce.com implementations across discovery, build, test and deploy.
• Manage client projects to ensure on-time and on-budget delivery.
• Develop interfaces across mobile, web, and tablet platforms.
• Oversee configuration and custom development with PM and architect.
• Capture requirements, design IT solutions, and support deployment.

Skills

Salesforce CRM

Salesforce implementations

Business requirements gathering

Solution design

Data migration

Relational databases

Team leadership

Project management

Travel up to 50%

Education

Bachelor’s degree (CS/IT/Engineering/MIS/Math/Business)

Master’s degree (related field)

Job description

At EY, we’re all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Technology Consulting, Customer Technology – Salesforce, Solutions Architect (Manager) (Multiple Positions) (1738383), Ernst & Young U.S. LLP, Chicago, IL.

Provide clients with a unique business perspective on the need for continuing innovation to remain competitive. Drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. Manage client projects to make sure it's delivered on-time and on-budget. Develop and integrate user interfaces across diverse platforms such as mobile, web, and tablet. Utilize standard tools and agile methodologies to deliver technological solutions. Oversee the configuration and development, in parallel with the project manager and technical architect. Ensure overall implementation meets the business requirements. Work with developers to define and create specifications for any custom code or data migration requirements. Lead discovery meetings to identify system requirements and establish an understanding of business processes with the client. Manage and motivate teams with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS

• Must have a Bachelor’s degree in Computer Science, Information Technology, Engineering, Management Information Systems, Mathematics, Business, or a related field and 5 years of progressive post-baccalaureate related work experience. Alternatively, will accept a Master’s degree in Computer Science, Information Technology, Engineering, Management Information Systems, Mathematics, Business, or a related field and 4 years of related work experience.
• Must have 3 years of experience implementing Salesforce.com, including hands on experience with configuration and customizations, with teams of 5 or more people.
• Must have 3 years of experience in Salesforce (SFDC) CRM end to end implementations.
• Must have 3 years of experience in translating business requirements into IT solutions, including gathering business and technical requirements, solution design and build, testing, and solution deployment.
• Must have 3 years of experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
• Must have 3 years of experience integrating Salesforce.com with external systems.
• Must have 3 years of experience working with relational database concepts.
• Must have 3 years of experience working as a technology consultant for a professional services firm.
• Must have or be eligible to obtain the Salesforce Administration Certification within one year of hire.
• Requires travel up to 50%, including international travel up to 10% to serve client needs.
• Employer will accept any suitable combination of education, training, or experience.

What We Offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $165,693.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

The Exceptional EY Experience. It’s Yours To Build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at [e-mail].

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".