Tech Con - Customer Tech - Salesforce - Solutions Architect - Manager - Multiple Positions - 1738383

Ernst & Young Advisory Services Sdn Bhd; Chicago (IL); On-site; USD 149,000 - 182,000; Full time

Benefits offered by this job

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Job summary

Ernst & Young U.S. LLP in Chicago, IL is seeking a Tech Salesforce Solutions Architect (Manager) to lead enterprise Salesforce implementations from discovery to deployment.

You will manage cross‑functional teams, translate business needs into IT solutions, and ensure projects meet scope, budget, and timeline requirements. The role requires hands‑on Salesforce configuration, integration work, and a track record of delivering complex SFDC programs.

Qualifications

• Bachelor’s degree required with 5 years of post‑baccalaureate related work experience or Master’s with 4 years of related work experience.
• 3 years of experience implementing Salesforce.com with teams of 5+ people.
• 3 years of experience in Salesforce CRM end‑to‑end implementations.
• 3 years of experience translating business requirements into IT solutions, including gathering requirements, solution design and build, testing and deployment.
• 3 years of experience configuring Salesforce.com, workflows, alerts, actions, and approvals.

Responsibilities

• Lead enterprise Salesforce.com implementations across all project phases (discovery to deployment).
• Manage client projects to ensure on‑time, on‑budget delivery.
• Oversee UI development across mobile, web and tablet platforms.
• Collaborate with developers on custom code and data migrations.
• Lead discovery meetings to define system requirements and business processes.
• Motivate and manage diverse teams; build long‑term client relationships and opportunities.

Skills

Salesforce configuration

Salesforce integration

Team leadership

Requirements gathering

End-to-end Salesforce implementations

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, MIS, Mathematics, Business, or related field

Master's degree in Computer Science, Information Technology, Engineering, MIS, Mathematics, Business, or related field

Tools

Salesforce.com

Job description

Tech Con - Customer Tech - Salesforce - Solutions Architect - Manager - Multiple Positions - 1738383

Location: Chicago

Other locations: Primary Location Only

Date: 25 Aug 2026

Requisition ID: 1738383

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Technology Consulting, Customer Technology - Salesforce, Solutions Architect (Manager) (Multiple Positions) (1738383), Ernst & Young U.S. LLP, Chicago, IL.

Provide clients with a unique business perspective on the need for continuing innovation to remain competitive. Drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy. Manage client projects to make sure it's delivered on‑time and on‑budget. Develop and integrate user interfaces across diverse platforms such as mobile, web, and tablet. Utilize standard tools and agile methodologies to deliver technological solutions. Oversee the configuration and development, in parallel with the project manager and technical architect. Ensure overall implementation meets the business requirements. Work with developers to define and create specifications for any custom code or data migration requirements. Lead discovery meetings to identify system requirements and establish an understanding of business processes with the client. Manage and motivate teams with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in‑depth technical capabilities and professional knowledge. Maintain long‑term client relationships and networks. Cultivate business development opportunities.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.

MINIMUM REQUIREMENTS:

Must have a Bachelor’s degree in Computer Science, Information Technology, Engineering, Management Information Systems, Mathematics, Business, or a related field and 5 years of progressive post‑baccalaureate related work experience. Alternatively, will accept a Master’s degree in Computer Science, Information Technology, Engineering, Management Information Systems, Mathematics, Business, or a related field and 4 years of related work experience. Must have 3 years of experience implementing Salesforce.com, including hands on experience with configuration and customizations, with teams of 5 or more people. Must have 3 years of experience in Salesforce (SFDC) CRM end to end implementations. Must have 3 years of experience in translating business requirements into IT solutions, including gathering business and technical requirements, solution design and build, testing, and solution deployment. Must have 3 years of experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows. Must have 3 years of experience integrating Salesforce.com with external systems. Must have 3 years of experience working with relational database concepts. Must have 3 years of experience working as a technology consultant for a professional services firm. Must have or be eligible to obtain the Salesforce Administration Certification within one year of hire. Requires travel up to 50%, including international travel up to 10% to serve client needs. Employer will accept any suitable combination of education, training, or experience.

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary for this job is $165,693.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

For those living in California, please click here for additional information.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at [e-mail].

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.