Tech Communications Lead — AI & Product Launches

Edelman Smithfield; Dallas (TX); Hybrid; USD 80,000 - 115,000; Full time

Job summary

Edelman Technology seeks a Senior Account Supervisor to join our Austin or Dallas office. You will lead integrated communications campaigns for major tech brands, shaping product messaging and executive talking points for launches.

The role emphasizes AI and semiconductor industries, with a focus on turning complex tech into compelling narratives. The SAS will supervise junior staff, partner across disciplines, and guide strategy, media relations, and client service in a dynamic, collaborative

Qualifications

• A bachelor’s degree in a relevant field (public relations, communications, English, journalism, advertising, business) or equivalent work experience.
• At least five years’ experience in communications or public relations, preferably in an agency setting.
• Able to work a hybrid schedule (3x a week) in our Austin or Dallas office.
• Willingness to travel.
• At least five years of experience working in the corporate communications space, preferably with technology clients with experience in AI-focused comms.
• Have relationships with tech, business, and local media.
• Excellent storytelling skills, and ability to provide sound, level-appropriate media counsel with all levels of client contacts.
• Have a deep understanding of product and business-focused launch strategies and a track record of telling both product and business innovation stories.
• Have managed the budgets and team on sizable pieces of business to achieve client goals.
• Have written strategic media plans and a variety of media materials with limited oversight.
• Proven account management and team leadership skills.
• Solutions-oriented and collaborative mindset.

Responsibilities

• Provide top-tier client service, building trust and unlocking growth opportunities
• Help lead operational and financial performance of account teams, delivering quality work and effective processes and ensuring that client requests are handled in a timely and strategic fashion.
• Drive communications plans and launch strategies, including events
• Oversee the development of product messaging and executive talking points for launches
• Liaise with colleagues across specialties and disciplines to successfully complete integrated projects
• Research trends to proactively counsel clients on their messaging and thought leadership
• Demonstrate very advanced writing skills and supervise writing of others
• Lead junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, conducting reviews, and overseeing their professional development
• Understanding of and ability to help operationalize the use of AI across the team
• Lead new business development, RFP responses, and client acquisitions

Education

Bachelor’s degree in a relevant field (public relations, communications, English, journalism, advertising, business) or equivalent work experience

Job description

Edelman Technology seeks a Senior Account Supervisor to join our Austin or Dallas office. You will lead integrated communications campaigns for major tech brands, shaping product messaging and executive talking points for launches.

The role emphasizes AI and semiconductor industries, with a focus on turning complex tech into compelling narratives. The SAS will supervise junior staff, partner across disciplines, and guide strategy, media relations, and client service in a dynamic, collaborative