Senior Account Supervisor, Technology

Edelman; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical and dental insurance

401K

Paid time off

Travel assistance

Wellness programming

Job summary

A leading communications agency is seeking a Senior Account Supervisor to drive integrated communications for clients in the technology sector. The ideal candidate will have over 5 years of public relations experience, strong media relationships, and excellent writing skills. Responsibilities include leading client service, managing teams, and developing innovative communication strategies. This role offers a salary range of $80,000 to $120,000 annually along with comprehensive benefits, including health and wellness programs.

Qualifications

• 5+ years of communications or public relations experience.
• Experience in corporate communications, preferably with technology clients.
• Excellent understanding of product-focused launch strategies.

Responsibilities

• Provide top-tier client service to build trust.
• Lead operational and financial performance of account teams.
• Research trends to advise clients on business opportunities.

Skills

Strong writing skills

Media relations

Team leadership

Operational management

Education

Bachelor’s degree in Public Relations, Communications, or related field

Job description

2 days ago Be among the first 25 applicants

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

About

Our Technology practice sits at the nexus point of innovative, integrated campaigns for technologies that impact consumers, society, and our way of life. We’re looking for communicators that are passionate about telling deep, impactful stories at this intersection, using creativity, analytics, and media relations skills to move conversations forward in a meaningful way.

We are seeking a Senior Account Supervisor (SAS) to join our growing team to help us realize this vision and drive our industry forward. A great SAS for the Edelman Technology team is someone who understands the technology sector, knows how to reach a variety of media audiences, and has an appetite to own and drive the kinds of integrated communications marketing campaigns that showcase the true innovation power of leading global brands.

This SAS will be an integral part of global team supporting one of Edelman’s largest and longest-running global clients. We’re looking for someone to drive out-of-the-box thinking in the era of rapid tech acceleration. The ideal candidate has a proven track record for driving effective launch strategies, planning large‑scale events, adeptly managing teams, and more. If you’re passionate about corporate communications and technology – and want to expand your horizons and do transformative work for game-changing brands – we want to hear from you.

The Role

You will develop product‑ and corporate‑centric strategies. You will master Edelman’s various processes/approaches, messaging and narrative development, product launches, brand engagement, social media and influencer campaigns, and stakeholder mapping exercises and be able to support integrated teams in the execution of these processes for clients. You will be responsible for the supervision of account work performed by junior staff, demonstrating the ability to manage up, as well as manage across with peers and mentor account team members. You will be extremely skilled at juggling multiple projects and stakeholders at once while ensuring high‑quality deliverables within fast timelines.

We’re looking for an energetic team player with a desire to work across disciplines to drive projects forward across all aspects of integrated communications. You’re an excellent writer, trend spotter, avid news consumer, and creative brainstormer. Your background includes strong media relationships, proof of strategic thinking leading to strong ROI for brands, and a love of both the operational and cultural management of teams. You will supervise the work of team members, coaching them to master new skills while ensuring excellent quality in everything the team delivers. You’ll also be a go‑to deputy for senior team leads, supporting the development of the most important strategies and projects.

Responsibilities

• Provide top‑tier client service, building trust and unlocking growth opportunities
• Help lead operational and financial performance of account teams, delivering quality work and effective processes and ensuring that client requests are handled in a timely and strategic fashion
• Drive communications plans and launch strategies, including events
• Oversee the development of product messaging, talking points, and high‑visibility press materials for launches
• Liaise with colleagues across specialties and disciplines to successfully complete integrated projects
• Work with team members and clients all around the world with a willingness to flex your schedule to collaborate with other time zones
• Research trends to proactively counsel clients on their business opportunities
• Demonstrate very advanced writing skills and supervise writing of others
• Lead junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, conducting reviews, and overseeing their professional development – and leading by example with your own excellent work quality and strong judgment in client situations
• Understanding of and ability to help operationalize the use of AI across the team
• Lead new business development, RFP responses, and client acquisitions

Basic Qualifications

• A bachelor’s degree in a relevant field (Public Relations, Communications, English, Journalism, Advertising, Business) or equivalent work experience
• 5+ years of experience in communications or public relations (agency or in‑house preferred)

Preferred Qualifications

• At least one‑two years of experience working in the corporate communications space, preferably with technology clients with experience in AI‑focused comms
• Have relationships with tech, business, and lifestyle media (relationships with tech YouTubers, TikTokers, Redditors a plus)
• Excellent writing and storytelling skills
• Ability to provide sound, level‑appropriate media counsel with all levels of client contacts
• Have a deep understanding of and track record of working on product‑focused launch strategies
• Have managed the budgets and team on sizable pieces of business to achieve client goals
• Have written strategic media plans and a variety of media materials with limited oversight
• Willingness to travel domestically and internationally
• Proven account management and team leadership skills
• Keen interest and high awareness of current events and pop culture
• Solutions‑oriented and collaborative mindset

$80,000-120,000 per year

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.