Senior Account Supervisor, Technology

US001 Daniel J. Edelman, Inc.; Dallas (TX); Hybrid; USD 80,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision

401K

Life insurance

Disability insurance

Paid time off

Annual bonuses

Travel assistance

Job summary

Edelman is seeking a Senior Account Supervisor to join our Technology team in Austin or Dallas. You will lead integrated campaigns that showcase innovation for global brands, translating complex technology into compelling narratives and guiding teams to deliver strategic communications across channels.

The ideal candidate has 5+ years in communications, strong media relationships, and expertise in AI-driven tech stories, with a willingness to travel and work a hybrid schedule in Austin or Dallas.

Qualifications

• Proven track record translating complex technology into clear narratives.
• Strong media relations and storytelling abilities.
• Strategic communications counsel and leadership of teams.

Responsibilities

• Provide top-tier client service and build client trust.
• Lead operational and financial performance of account teams and processes.
• Drive communications plans and launch strategies, including events.
• Oversee product messaging and executive talking points for launches.
• Mentor and develop junior staff and ensure quality across deliverables.
• Lead new business development, RFP responses, and client acquisitions.

Skills

Media relations

Storytelling

Writing

Strategic thinking

Leadership

Mentoring

Client service

Education

Bachelor’s degree in public relations, communications, English, journalism, advertising, business

Job description

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. Our global Technology practice sits at the nexus point of innovative, integrated campaigns for technologies that impact consumers, society, and our way of life.

We’re looking for communicators that are passionate about telling deep, impactful stories at this intersection, using creativity, analytics, and media relations skills to move conversations forward in a meaningful way. We are seeking a Senior Account Supervisor (SAS) to join our team in either our Austin or Dallas office. A great SAS for the Edelman Technology team is someone who understands the technology sector, knows how to reach a variety of media audiences, and has an appetite to own and drive the kinds of integrated communications marketing campaigns that showcase the true innovation power of leading global brands.

This SAS will be an integral part of global team supporting one of Edelman’s largest and longest-running clients. We’re looking for someone who can uncover and tell compelling stories at the intersection of technology, business and society, particularly as advances in AI and semiconductors reshape industries and everyday life.

The ideal candidate has a proven track record of translating complex technologies into clear, relevant narratives; identifying opportunities to shape and lead conversations; providing strategic communications counsel; and managing teams to deliver impactful work.

If you’re passionate about corporate communications and technology - and want to expand your horizons and do transformative work - we want to hear from you. We’re looking for an energetic team player with a desire to work across disciplines to drive projects forward across all aspects of integrated communications.

You’re an excellent writer and storyteller, a sharp trend spotter, an avid news consumer and a creative thinker. You’re curious about the technologies shaping what’s next and understand how to connect innovation to the broader business and cultural conversation.

Your background includes strong media relationships, strategic thinking that delivers meaningful impact for brands, and a passion for both the operational and cultural leadership of teams. You will supervise the work of team members, coaching them to master new skills while ensuring excellent quality in everything the team delivers. You’ll also be a go-to deputy for senior team leads, supporting the development of the most important strategies and projects.

Responsibilities

• Provide top-tier client service, building trust and unlocking growth opportunities
• Help lead operational and financial performance of account teams, delivering quality work and effective processes and ensuring that client requests are handled in a timely and strategic fashion.
• Drive communications plans and launch strategies, including events
• Oversee the development of product messaging and executive talking points for launches
• Liaise with colleagues across specialties and disciplines to successfully complete integrated projects
• Research trends to proactively counsel clients on their messaging and thought leadership
• Demonstrate very advanced writing skills and supervise writing of others
• Lead junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, conducting reviews, and overseeing their professional development
• Understanding of and ability to help operationalize the use of AI across the team
• Lead new business development, RFP responses, and client acquisitions

Basic Qualifications

• A bachelor’s degree in a relevant field (public relations, communications, English, journalism, advertising, business) or equivalent work experience
• At least five years’ experience in communications or public relations, preferably in an agency setting
• Able to work a hybrid schedule (3x a week) in our Austin or Dallas office
• Willingness to travel

Preferred Qualifications

• At least five years of experience working in the corporate communications space, preferably with technology clients with experience in AI-focused comms
• Have relationships with tech, business, and local media
• Excellent storytelling skills, and ability to provide sound, level-appropriate media counsel with all levels of client contacts
• Have a deep understanding of product and business-focused launch strategies and a track record of telling both product and business innovation stories
• Have managed the budgets and team on sizable pieces of business to achieve client goals
• Have written strategic media plans and a variety of media materials with limited oversight
• Proven account management and team leadership skills
• Solutions-oriented and collaborative mindset

$80,000 - $115,000 per year #LI-PP1

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

DJEH offers a wide range of benefits:

• medical and dental insurance
• vision
• 401K
• life insurance
• disability insurance
• paid time off
• travel assistance
• wellness programing
• annual bonuses
• Paid Time Off policy
• region-specific benefits

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.

It started with one man's passion to make an impact through stories… 70 years later, we are the world's largest communications firm, which fosters an environment where people feel empowered to take the kind of bold action that makes careers, reshapes industries, and creates the unexpected.

We are one global team, over 6,000 strong across 60 offices, grounded by our shared values. We promise an experience where our employees see that boldness is possibility, empathy is progress, and curiosity is momentum. Since Dan Edelman founded the firm in 1952, we have remained an independent, family-run business, and our culture is one that brings understanding, collaboration, and respect to our work and to each other. Diversity, equity, inclusion, and belonging (DEIB) transform our colleagues, our clients, and our communities, and propel us forward as a company.

At Edelman, we are in relentless pursuit of a fair and inspiring workplace that is respectful to all, reflects and represents the world in which we live, and fosters trust and collaboration. Each day and on each project, we strive to ensure that our colleagues feel a sense of true inclusion and belonging and can bring their best to their work- taking action and shaping impactful moments and movements within our company, on behalf of our clients, and within communities around the globe.

The relentless pursuit of excellence The freedom to be constantly curious The courage to do the right thing The commitment to positively impact society. We grow our people We invite and celebrate differences Our reputation is our brand We’re global, yet local We offer more than just a career – we offer a place to grow, make a meaningful impact, and help drive change alongside some of the brightest minds in the industry. Our culture is built on trust, innovation, and inclusivity, where unique perspectives are not only welcomed, but celebrated. At Edelman, your ambitions are supported, your voice matters and your work contributes to shaping the future of communications and clients’ business.