Tech Client Experience Manager

Weber Shandwick; San Francisco (CA); On-site; USD 74,000 - 88,000; Full time

Job summary

Weber Shandwick in San Francisco is looking for a Manager, Client Experience to join our West Technology practice, supporting clients ranging from the most influential tech brands in the world to fast-growing disruptors. The role combines strategic counsel with hands-on media relations and content creation across digital, social, and traditional channels.

You will mentor junior team members, manage projects across integrated campaigns, and distill complex AI and enterprise technology concepts

Qualifications

• 4-6 years of experience in the technology sector; agency experience is preferred.
• Bachelor's degree in Communications, Journalism, or a related discipline.
• Track Record: Proven success leading projects from start to finish and working with integrated teams.

Responsibilities

• Serve as a key team member on multiple lines of business, managing projects and contributing to integrated communication strategies.
• Provide daily client counsel and clear, strategic recommendations under the guidance of senior leaders.
• Draft a wide range of media materials, including press releases, pitch notes, messaging documents, proposals, and bylined articles.
• Execute integrated communications strategies for major technology campaigns, translating insights into compelling programs.
• Bring to life compelling story ideas for clients, media, and influencers, specifically targeting business, technology, and enterprise press.
• Source earned media results on behalf of the client by identifying appropriate contacts, writing persuasive pitches, and building media relationships.
• Stay current on the dynamic media landscape and how and why tech stories travel.
• Mentor junior team members, fostering a culture of curiosity, inclusivity, and high performance.
• Serve as a key participant in client meetings and presentations, building trust and rapport.
• Trend-spot across the technology category (especially AI, computing, and enterprise solutions) to identify new opportunities.

Skills

Strategic Mindset

Media Savvy

Subject Matter Expertise

Communication

Client Service

Collaboration

Proactivity

Critical Thinking

Integrity

Education

Bachelor's degree in Communications, Journalism, or related discipline

Job description

Weber Shandwick in San Francisco is looking for a Manager, Client Experience to join our West Technology practice, supporting clients ranging from the most influential tech brands in the world to fast-growing disruptors. The role combines strategic counsel with hands-on media relations and content creation across digital, social, and traditional channels.

You will mentor junior team members, manage projects across integrated campaigns, and distill complex AI and enterprise technology concepts