Tech Assistant

Hmixray; Pikesville (MD); On-site; USD 28,000 - 39,000; Full time

Job summary

Radiology Forward is seeking a Technologist Aide to support patient intake, scheduling, and insurance verification in a fast-paced imaging center.

Join a team that emphasizes accuracy, compassion, and HIPAA compliance while delivering quality care to patients and families in the 21st century.

Qualifications

• High School Diploma
• 1 year of prior medical office experience and intermediate computer skills
• Medical terminology knowledge
• BLS certification

Responsibilities

• Greet, register, collect copays, and verify all patient information.
• Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
• Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
• Ensure that equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients
• Demonstrates competency regarding safeguarding patient property and Patient Health Information.
• Safeguards any on-site medications in accordance with Company policies and legal requirements.
• Shows respect for company property and patient information on-site or on portals.
• Maintains professional behavior toward patients and coworkers.
• Respects patient boundaries and cultural sensitivities at all interactions.
• Establishes, nurtures, and maintains cooperative working relationships.

Skills

Medical terminology knowledge

Medical office experience

Intermediary computer skills

Education

High School Diploma

BLS certification

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients;
• Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
• Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
• Ensure that equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• High School Diploma
• 1 year of previous medical office experience and intermediate computer skills
• Medical terminology knowledge and recent medical/radiology office work experience is preferred.
• BLS certification

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.