Tech Assistant

Hmixray; Baltimore (MD); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA funding

Wellness dollars

401(k) match

Free imaging services for you and your

family coverage

Job summary

Radiology Forward seeks a patient-focused Technologist Aide to support everyday clinic operations in our Baltimore area imaging center. You will greet patients, verify information, collect copays, schedule appointments, and help prepare exam rooms, while safeguarding patient data and maintaining a respectful environment.

Ideal candidates have a High School Diploma, 1 year medical office experience, basic computer skills, and BLS certification.

Qualifications

• High School Diploma.
• 1 year of medical office experience with basic computer skills.
• Medical terminology knowledge; preference for radiology office experience.
• BLS certification.

Responsibilities

• Greet, register, collect copays, and verify patient information; assist with arrivals.
• Obtain insurance/authorizations and complete necessary signatures.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Ensure equipment and tools are sterilized before each patient exam.
• Assist technologists with patients and maintain professional conduct.
• Safeguard patient data and medications; handle on-site cash and portals securely.
• Interact politely with patients, families, and the public in a clinical setting.

Skills

Communication skills

Interpersonal skills

Structured work approach

Education

High School Diploma

BLS certification

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients;
• Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
• Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
• Ensure that equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• High School Diploma
• 1 year of previous medical office experience and intermediate computer skills
• Medical terminology knowledge and recent medical/radiology office work experience is preferred.
• BLS certification

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.