Tech Assistant

Hmixray; Frederick, Northern (MD, KY); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Health Savings Account

Wellness dollars

401(k) employer match

Free imaging services for you and your

immediate family

Job summary

Radiology Forward is seeking a Technologist Aide to join a patient-centered team. You will assist with front-desk duties, manage registrations and payments, and support technologists during exams in a fast-paced clinical setting.

The role emphasizes professional communication, careful handling of patient information, and adherence to safety and privacy policies. On-site employment with opportunities for growth and cross-training is offered.

Qualifications

• High School Diploma required.
• 1 year of previous medical office experience with intermediate computer skills.
• Medical terminology knowledge and recent medical/radiology office work experience preferred.
• BLS certification required/preferred.

Responsibilities

• Greet and register patients, collect copays, verify information, and manage appointment flow.
• Obtain insurance authorization and patient signatures, ensure documentation accuracy.
• Schedule, reschedule, or cancel appointments and notify staff of changes.
• Sterilize equipment and assist technologists as needed.
• Maintain patient privacy and protect patient health information.
• Safeguard medications and handle patient financial information securely.
• Demonstrate professional behavior toward patients and coworkers.

Skills

Communication skills

Interpersonal skills

Prioritization

Education

High School Diploma

BLS certification

Tools

EHR software

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients;
• Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
• Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
• Ensure that equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• High School Diploma
• 1 year of previous medical office experience and intermediate computer skills
• Medical terminology knowledge and recent medical/radiology office work experience is preferred.
• BLS certification

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.