Tech Assistant

Hmixray; Bel Air (MD); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis-

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for employee and

Job summary

Radiology Forward is seeking a Technologist Aide to join a patient‑centered team in a fast‑paced clinical setting. You will greet patients, register them, collect co-pays, verify details, and coordinate with staff to ensure timely care.

Responsibilities include scheduling, insurance verification, maintaining patient records, sterilizing equipment, and assisting technologists while safeguarding PHI and medications.

Qualifications

• High School Diploma required or equivalent.
• 1 year of medical office experience preferred; involves patient interaction and basic front-desk duties.
• Medical terminology knowledge is preferred for accurate charting and coding.
• BLS certification is required.

Responsibilities

• Greet, register, collect copays, verify patient information and notify arrivals.
• Obtain insurance/authorizations and collect signatures; ensure documentation is complete.
• Schedule, reschedule or cancel appointments and communicate changes to staff.
• Ensure equipment and tools are sterilized prior to patient exams.
• Assist technologists with patients and protect patient privacy and PHI.
• Safeguard medications on site per policy and law; handle patient financial information discreetly.
• Demonstrate professional behavior toward patients and coworkers and respect boundaries.
• Interact diplomatically with patients, families and the public in a clinical setting.

Skills

Medical terminology knowledge

Interpersonal skills

Communication

Prioritization

Computer skills

Education

High School Diploma

BLS certification

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients;
• Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
• Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
• Ensure that equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• High School Diploma
• 1 year of previous medical office experience and intermediate computer skills
• Medical terminology knowledge and recent medical/radiology office work experience is preferred.
• BLS certification

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.