Tec Region Vehicle Coordinator

Suburban Automotive Services, LLC; Warren (MI); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Benefits package

401K with company match

Paid time off

Recognition programs

Descripción de la vacante

Suburban Automotive Service is seeking a Tec Region Vehicle Coordinator to manage company-owned vehicle inventory and driver support. You will ensure accurate vehicle allocation according to GM parameters and assist drivers via email, phone, and Teams.

The role requires a valid driver’s license, strong communication, and solid Microsoft Office skills. Hours are Monday–Friday, 7:00 am–3:30 pm, with a starting pay of $18 per hour.

Formación

• Must have a valid driver's license.
• Exceptional oral and written communication skills.
• Customer service oriented.
• Excellent time management and multi-tasking abilities.
• Self-starter with a proactive approach.
• Strong problem-solving skills.
• Reliable team player.
• 1-year customer service experience preferred.
• Knowledge of Microsoft Office and Outlook preferred.
• Proficient in Excel.
• Experience with web-based programs daily.
• Familiar with Teams for calls.

Responsabilidades

• Run and maintain inventory and driver reports using eCVMS to track inventory and driver activity daily.
• Assist GM driver inquiries via phone, email, or IM to provide updates.
• Submit vehicle orders to GM systems.
• Assign vehicles to drivers using reports, email, and GM forms.
• Coordinate with plating department to ensure vehicles are properly plated.
• Track ordered vehicles using GM programs.
• Update vehicle status in company systems.
• Coordinate with dealerships for new vehicle PDI/LPO by phone or email.
• Coordinate with dealerships for repairs and recalls via email/phone.
• Maintain vehicle files with all paperwork.

Descripción del empleo

At GLS North America, we power the behind-the-scenes operations of the automotive industry. As an industry leader in garage services, event and location services, and custom vehicle solutions with decades of proven customer satisfaction, our wide range of capabilities and 18 operating locations spanning across North America ensure we are always equipped to service your needs. Whether it’s fleet management, advertising and marketing support, custom IT solutions, event coordination, car prep services, or logistics, we make the impossible possible.

Why Work for Us?

• Stability & Success: 75+ years of family-owned excellence.
• Work-Life Balance: Consistent scheduling so you’ll always know when you’re working.
• Weekly Pay & On-Demand Pay: Get paid every week, with access to same-day pay when you need it.
• Benefits For All Stages of Life: From medical, dental, and vision coverage, to disability and life insurance, we’ve got you covered.
• 401K with Company Match: Plan for your future while working with us.
• Paid Time Off: 2 weeks of PTO starting after just 30 days.
• Recognition Programs: We celebrate your hard work through multiple recognition programs based on service, values, and performance.
• Growth & Leadership Experience: We believe in developing our team and promoting from within.
• Inclusive Work Culture: Work alongside diverse talent with a range of skills and knowledge.
• Community Engagement: We’re proud to support our local communities through participation in various events.

As the Tec Region Vehicle Coordinator, it is your responsibility to assign company-owned vehicles to ensure the appropriate flow of inventory based on current parameters set by the General Motors client, while providing customer service to drivers through email, phone, and Teams messaging.

Salary Overview

The pay rate for this role starts at $18 per hour.

Hours

The hours for this role are Monday through Friday 7am to 3:30pm.

Tec Region Vehicle Coordinator Responsibilities Include

• Run and maintain inventory and driver reports using eCVMS to track inventory and driver activity daily.
• Problem-solve and assist with GM driver inquiries via phone, email, or IM to provide updates and accurate information daily.
• Submit vehicle orders to GM systems.
• Assign vehicles to company drivers using reports, email, and GM forms when required.
• Work with the plating department to ensure vehicles are properly plated.
• Track ordered vehicles using GM programs.
• Update vehicle status in company systems using GM systems.
• Work with dealerships for new vehicle PDI/LPO by phone and/or email.
• Work with dealerships for repairs and recalls by email and/or phone.
• Maintain vehicle files to record all vehicle information by placing all associated paperwork in the file.
• Verify disposal requirements for out-of-state vehicles to be sent to auction.
• Process drive and buy disposal paperwork per GM program guidelines.
• Send tabs/license plate renewals to drivers by obtaining driver addresses, then send to drivers via FedEx.
• Perform annual physical inventory by locating selected vehicles and working with drivers, dealerships, auctions, etc. to fill out required paperwork per GM rules.
• Gather and complete paperwork and Power of Attorney for drivers to obtain license plates in states requiring passenger plates.
• Maintain ongoing training for processes and procedures.
• Adhere to Suburban Automotive Service's DRIVEN values and align business practices to support the SAS mission and vision.

Tec Region Vehicle Coordinator Qualifications And Skills

• Must have a valid driver's license.
• Must have exceptional oral and written communication skills.
• Must be customer service oriented.
• Must have exceptional time management and multi-tasking skills.
• Must be a self-starter.
• Strong problem-solving skills.
• Must be a reliable team player.
• 1-year customer service experience preferred.
• Knowledge of Microsoft Office and Outlook applications preferred.
• Proficient in Excel.
• Working with web-based programs daily.
• Knowledge of Teams to make and receive phone calls.

Tec Region Vehicle Coordinator Working Conditions and Physical Demands Include:

• 75% of the time your job will be completed while sitting.
• 25% of your job will consist of walking while working.
• Specific vision abilities required by this job are close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.