Teamcenter PLM Expert — Global Support & Training

Still Sverige Ab; Grand Rapids (MI); On-site; USD 77,000 - 112,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefit

Pay Transparency

Global Opportunities

Job summary

Dematic is seeking an IT/Teamcenter specialist to provide end-user support, troubleshoot integrations (NX, AutoCAD, ePlan), and deliver user training. You will work with a distributed team to ensure steady operations and stay current with Teamcenter releases.

The role emphasizes cloud experience, cross-functional collaboration, and the ability to handle multiple engineering applications while prioritizing user needs.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or other comparable education.
• 3+ years of technical IT support in a production environment and/or Engineering.
• Experience supporting global applications and working with a distributed support team.
• Experience with CAD technologies.
• Excellent analytical and diagnostic capability; root cause analysis to solve problems.
• Excellent customer service with ability to build relationships with internal and external teams.
• Strong communication skills and technical aptitude.
• Ability to learn new applications to support end users.
• Strong problem-solving, time-management, and detail orientation.

Responsibilities

• Provide technical support to users of Teamcenter.
• Troubleshoot problems and resolve issues within Teamcenter and integrations to Teamcenter (NX, AutoCAD, ePlan, etc).
• Provide training to users on how to use Teamcenter.
• Stay up-to-date on the latest Teamcenter releases.
• Work with other IT staff to ensure smooth operation of Teamcenter.
• Experience with cloud computing.
• Support assistance for other engineering applications (AutoCAD, Configura, NX, ePlan, Zuken).
• Assist in evaluating user requests for enhancements and upgrades.
• Maintain communications with business users and stakeholders to manage expectations regarding changes.

Skills

IT Support

Teamcenter

CAD tools

Global support

Communication

Education

Bachelor's degree in Engineering/CS

Tools

Teamcenter

NX

AutoCAD

ePlan

Configura

Zuken

Job description

Dematic is seeking an IT/Teamcenter specialist to provide end-user support, troubleshoot integrations (NX, AutoCAD, ePlan), and deliver user training. You will work with a distributed team to ensure steady operations and stay current with Teamcenter releases.

The role emphasizes cloud experience, cross-functional collaboration, and the ability to handle multiple engineering applications while prioritizing user needs.