Team Relations - Specialist

Socket.dev; West Point (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hyundai Transys Georgia Powertrain (HTGP) on the West Point, GA campus seeks a Team Relations professional to resolve employee relations issues on the production floor and uphold a world-class culture and morale. The role requires responding quickly to concerns, guiding investigations, and delivering timely, well-documented actions.

You will champion HTGP core values, safety standards, and quality commitments while collaborating with leadership and HR to meet business goals.

Qualifications

• Experience in employee relations preferred.
• Strong communication and problem-solving skills.
• Ability to work on a production floor and on-site leadership.
• Knowledge of safety standards and IATF 16949 is a plus.

Responsibilities

• Facilitates resolution of employee relations issues to maintain morale.
• Respond to employee concerns quickly and effectively on the production floor.
• Lead investigations, document findings, and recommend corrective actions.
• Coordinate with HR and business units to align with the company plan.

Skills

Communication

Initiative

Engagement

Leads by Example

Customer Service Orientation

Work Habits

Analytical Skills

Flexibility

Works Safely

Team Work

Mutual Respect

Education

High School/GED

4 Year Degree or comparable background

Tools

MS Word

Excel

Windows Explorer

ADP

SAP

Job description

Position Summary

Facilitates resolution of employee relations issues to achieve world class employee culture and morale. The incumbent will spend significant time on the production floor and be responsible for responding to employee issue quickly and effectively with the goal being to maintain a high level of employee morale.

Essential Functions

Core Values:

• Learn the 5 HTGP Core Values and demonstrate effective application to all HTGP of those values.
• Embody and demonstrate effective Core Values throughout all levels of HTGP Leadership.
• Execute all Team Relations duties using our Core Values as a guiding principle.
• Integrate the Core Values into all Team Relations activities

EHS:

• Correctly demonstrate and apply all HTGP safety standards while leading others in the same.
• Work closely with Environmental, Health & Safety (EHS) to uphold HTGP safety standards and hold the business accountable for doing the same.

Quality:

• Deliver results with exemplary quality and precision.
• Adheres to all required IATF 16949 standards.
• Effectively supports HTGP quality standards across the organization.

Leadership:

• Adheres to the Hyundai Transys Georgia Powertrain (HTGP) policies and procedures.
• Treat all HTGP team members with respect and professional courtesy.
• Actively model the HTGP Leadership Values and leads others in doing the same.
• Model, as a leader, the HTGP policies, procedures, attitude & performance necessary in a World Class organization.

Productivity:

• Facilitates resolution of employee relations issues.
• Collect and quickly respond to employee complaints / feedback.
• Initiate and conduct timely investigations, prepare documentation and make recommendations for corrective action.
• Clearly understand the needs of our employees and move quickly to either resolve the issue or communicate an answer.
• Coordinate various employee communications.
• Process and coordinate unemployment claims.
• Assist Benefits in the LOA process as needed.
• Facilitate company sponsored events (Open House, VIP visits, Employee lunches etc.).
• Preparing various reports as needed.
• Perform other job duties as assigned.
• Coordinate with other sections of HR and the business to accomplish business plan.

Education

• High School/GED (required)
• 4 Year Degree or comparable background of work related experience in facilitation and/or instructional systems design

Reporting

• Reports to: Manager Team Relations
• Direct Reports: 0

Competency Requirements

Communicates critical issues (what, who, when, where) to Team Leader, Group Leader, Asst. Manager or Manager in a timely manner; cooperate in creating a positive work environment; gives input to achieve improvements with Leadership; works to meet unit/department goals; work with Leadership (as assigned) to develop and implement countermeasures to eliminate root cause and prevent problem recurrence; provide data as needed.

CORE COMPETENCIES

1. Communication: Works to insure respectful, timely, accurate and appropriate communication across all levels of the organization.
2. Initiative:Identifies problems and takes action in light of this identification to address current or future problems. Proactively communicates issues to achieve resolution.
3. Engagement: Engages team members in developing goals, executing plans and delivering results (output). Motivates team members through clear and consistent communication. Models adaptability. Uses collaboration and influence skills to achieve successful outcomes.
4. Leads by Example: Sets a good example for subordinates to follow. Does not ask subordinates to do anything he/she is not willing to do.
5. Customer Service Orientation: Focuses efforts on discovering and meeting the customer’s needs. Develops trust in all relationships internally and externally.
6. Work Habits: Efficiently organizes and executes assignments. Demonstrates self-discipline and reliability.
7. Analytical Skills / Problem Solving: Understands situations, problems, or issues by breaking them down into smaller pieces, or tracing the implications of a situation in a step by step way. Systematically organizes the parts of problems. Makes systematic comparisons of data or aspects, prioritizing, planning, and developing countermeasures.
8. Flexibility / Adaptability: Adapts and works effectively in a variety of situations and with various individuals or groups. Seeks and appreciates opposing perspectives on issues. Adapts approach as the requirements of the situation change. Changes or easily accepts change in organization or job requirements.
9. Works Safely: Strives for an accident-free workplace. Keeps safety at the "heart" of everything done. Treats safety as a personal responsibility and sees oneself as being responsible for the safety of others.
10. Team Work:Contributes meaningfully to work group efforts by offering new ideas for improvement. Demonstrates a cooperative manner in dealing with supervisors and other team members. Does his/her part in contributing to the efforts to maximize group result.
11. Mutual Respect and Support:Works cooperatively with others. Welcomes and takes advantage of opposing ideas and opinions. Is always respectful to others.

TECHNICAL COMPETENCY*

Displays knowledge & skills necessary to perform assigned duties; understands Processes, procedures, standards, methods and technologies related to assignments; demonstrates functional/technical literacy; participates in measuring outcomes of work; keeps current on new developments in field of expertise: effectively uses available technology (automation, software, etc.) *Applies companywide but are specifically defined per position essential functions.

Physical Demands and Work Environment

May be required to sit for long periods, type on a keyboard, speak by phone, move throughout a manufacturing plant environment and listen to Team Members and applicants. The work environment is primarily a temperature controlled office.

Stand / Walk – Constant (80-100%) – Forceful Grip – Constant (67-100%) – Hand tools

Sit – Rare (1-5%) – Fine Manipulation – Constant (67-100%) – Small parts assembly

Bend/Stoop/Squat – Rare (1-5%) – Lift – Constant – 25 lbs max

Forward Reach – Constant (67-100%) – Carry – Constant – 25 lbs max

Overhead Reach – Occasional (5-33%) – Push / Pull – Constant – 50 lbs max

Position Requirements and Qualifications

• 1 – 5 years job related experience preferred

Software Skills Required

• Basic knowledge of MS Word/Excel
• Basic understanding of windows explore file storage and retrieval
• ADP
• SAP

Other Information

• Must be willing to work different shifts as required.
• Position may require domestic or international travel.
• Flexibility in working hours to include nights, weekends and holidays as required.
• OT required as needed.