Team One Toyota- Service Advisor

Greenway Automotive; Rainbow City (AL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Progressive and Competitive Pay Plan

Strong mentorship program to help you

Excellent opportunities for growth and

Ongoing Training and Education

Employee Purchase and Service Discount

Paid Vacation

Full insurance benefit options

401(k) Retirement Savings Plan

Team-oriented, professional and fun工作環

Job summary

Team One Toyota in Rainbow City, AL is seeking an experienced Service Advisor to join our dealership team. You will greet customers, interpret needs, prepare repair orders, and coordinate with technicians to ensure timely, quality service while maintaining exceptional customer satisfaction.

The ideal candidate has at least one year of service advisor experience in a dealership, a valid driver's license, and a proven record of integrity and teamwork. Reynolds and Reynolds experience is a plus.

Qualifications

• One year of dealership Service Advisor experience preferred.
• Strong focus on customer satisfaction and service quality.
• Must have a valid driver's license and be in good standing.

Responsibilities

• Greets and consults with customers to interpret service needs.
• Serves as primary contact for all service matters.
• Coordinates with technicians to diagnose repairs and suggest alternatives.
• Sells additional needed services.
• Sets expectations for service delivery and keeps customers updated.
• Verifies final invoice matches work performed.

Skills

Customer service

Communication

Sales ability

Warranty knowledge

Driver's license

Tools

Reynolds & Reynolds

Job description

Team One Toyota is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned
• One year of dealership Service Advisor experience, preferred
• Must have a proven record of achieving exceptional customer satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Have a desire for a long term career with a growing organization
• Reynolds and Reynolds experience; preferred

Benefits

• Progressive and Competitive Pay Plan
• Strong mentorship program to help you gain the experience you need to progress your career
• Excellent opportunities for growth and internal promotions
• Ongoing Training and Education
• Employee Purchase and Service Discounts
• Paid Vacation
• Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• Team-oriented, professional and fun work environment