Team Member - Westerville North

Workstream; Westerville (OH); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Flexible scheduling

25% Associate Discount

Meal plans

Health benefits for full-time after 30

401k matching

Free Associate Assistance Program

Job summary

Donatos is hiring Restaurant Associates to greet customers, prepare food, stock supplies, and operate the window or front register. You will work in a high-energy, fast-paced environment delivering quality products and service.

Shifts vary, including mid shifts and weekends. The base pay is $10.00/hour with average tips potentially adding up to $3/hour, and eligibility for benefits after 30 days for full-time associates.

Qualifications

• Ability to perform essential functions safely while meeting productivity standards.
• Stand/walk for entire shift.
• Lift up to 20 lb consistently and up to 50 lb occasionally.
• Occasional bending and twisting.
• 14 years or older; minors require authorization to work; 16–17 have restricted hours.

Responsibilities

• Greets customers and welcomes them in person or at the drive-up window.
• Preps food, stocks supplies, and pre-tops pizzas for revenue readiness.
• Sets up the next shift by prepping and stocking.
• Uses cash register to take orders, handle cash, and balance the till with the Manager on Duty.
• Maintains restaurant cleanliness including lobby, restrooms, and kitchen.
• Folds pizza boxes and manages packaging.
• Communicates effectively with customers, coworkers, and managers.
• Takes phone orders and upsells items.
• Offers refills, provides plates and napkins, and answers questions.
• Adheres to food safety guidelines and proper hand washing.
• Follows recipes to complete subs, pizzas, and salads.

Skills

Customer service

Cash handling

Food preparation

POS usage

Tools

Cash register

Job description

Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members.
Whether you’re looking for your first job or want to advance your career, you’ll love being part of a work environment that’s not just rewarding and fun, but supportive too. We’re committed to hiring associates who we feel will be a great fit with the Donatos family – and then empowering them to become leaders who bring out the full potential of everyone around them.

Every Piece is Important, and That Includes YOU!

Position Summary – A Day in the Life

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks performed. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include checking day dots, stocking paper products, cleaning as needed, making salads or subs, topping pizzas, or working the window or front registers.

Want to Earn Some Dough? See our Benefits and Pay Below!

• Opportunities for Quick Advancement
• Flexible Scheduling
• 25% Associate Discount and Meal Plans Offered
• Health Benefits for full-time associates after 30 days
• 401k Matching
• Free Associate Assistance Program
• *Base Pay $10.00/hour, average tips up to an additional $3/hour*

Requirements:

• Must be able to perform the essential functions of this position safely while meeting productivity standards
• Able to stand and/or walk entire shift
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
• Occasional bending and twisting
• Must be 14 years or older. All minors are required to provide authorization to work. Due to Ohio Minor Labor Laws, minors under 16 have restricted work duties and working hours. Minors aged 16 - 17 have restricted working hours.

Duties & Responsibilities:

• Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
• Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas.
• Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls.
• Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
• Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
• Folds pizza boxes.
• Effectively communicates with customers, co-workers, and managers in person or over the telephone.
• Takes customer orders over the phone.
• Completes the meal by offering suggestive sell items to the customers.
• Offers to refill drinks, provides plates and napkins as needed and answers customer questions.
• Follows all food safety guidelines, including hand washing, illness reporting, and cleanliness.
• Follows detailed food recipes while completing subs, pizzas, and salads for customers.

Donatos is an Equal Opportunity/

We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.