Store Associate

Donatos Pizza; Andover (CA); On-site; USD 18,000 - 25,000; Full time

Job summary

Donatos Pizza is seeking Restaurant Associates to join our high‑energy team. You will greet customers at the lobby or drive‑up window and help keep the store running smoothly across shifts, including weekdays, weekends, and holidays.

Responsibilities include food prep, stocking, pizza topping, taking orders at the register, handling cash, and maintaining cleanliness. The role emphasizes teamwork, safety, and delivering great guest experiences.

Qualifications

• Able to stand and/or walk entire shift.
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally.
• Occasional bending and twisting.

Responsibilities

• Greet customers at lobby or drive-up window.
• Ensure the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas.
• Set the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls.
• Serve the customer at the cash register; take orders, handle cash, and balance the register with the Manager on Duty.
• Ensure restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
• Fold pizza boxes.
• Communicate with customers, co-workers, and managers in person or by phone.
• Take customer orders over the phone.
• Suggestive sell items to customers.
• Offer to refill drinks and provide plates and napkins as needed.
• Follow all food safety guidelines and handwashing protocols.
• Follow recipes to complete subs, pizzas, and salads.

Skills

Stand/Walk all shift

Lift 20 lbs consistently

Occasional bend/twist

Customer service

Cash handling

Tools

Cash register

Job description

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks perform. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include checking day dots, stocking paper products, cleaning as needed, making salads or subs, topping pizzas, or working the window or front registers.

Requirements:

• Must be able to perform the essential functions of this position safely while meeting productivity standards
• Able to stand and/or walk entire shift
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
• Occasional bending and twisting

Duties & Responsibilities:

• Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
• Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas.
• Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls.
• Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
• Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
• Folds pizza boxes.
• Effectively communicates with customers, co-workers, and managers in person or over the telephone.
• Takes customer orders over the phone.
• Completes the meal by offering suggestive sell items to the customers.
• Offers to refill drinks, provides plates and napkins as needed and answers customer questions.
• Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
• Follows detailed food recipes while completing subs, pizzas, and salads for customers.

Donatos is just as dedicated to our Associates as we are to our guests. After all, delivering the best food and service starts with attracting (and keeping) the very best team members.
Whether you’re looking for your first job or want to advance your career, you’ll love being part of a work environment that’s not just rewarding and fun, but supportive too. We’re committed to hiring associates who we feel will be a great fit with the Donatos family – and then empowering them to become leaders who bring out the full potential of everyone around them.